Job Information
Sentral Sales Specialist (Leasing Specialist-High Rise) - San Jose, CA in San Jose, California
411175BR
Auto req ID:
411175BR
Company:
Sentral
Job Code:
Hospitality_ Hospitality
Job Description:
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
$27.00 - $29.00 / hr
Sentral is a network of urban residential communities redefining the way people live, travel, and work. Sentral takes the convenience, connection, and comfort of home to new heights-we call it Home+. Designed for the mobile professional, our one-of-a-kind communities offer designer-furnished and unfurnished apartments with flexible lengths of stay in walkable, vibrant neighborhoods. Premium amenities include everything from thoughtful co-working spaces and high-speed Wi-Fi to fitness centers, rooftop pools, homesharing, and more.
Whether you stay a year, a night or somewhere in between, Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.
Our core values reflect our commitment to our employees, as we elevate humanity and make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our colleagues are curious explorers who never stop learning and who strive for great outcomes.
Learn more about us at www.Sentral.com .
Position Overview and Responsibilities
At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Sales Specialist is on the front lines in assuring our residents feel loved from first point of contact and through the entire lifecycle. Sales Specialists are empowered to guarantee a positive and fluid experience by working to save our customers’ most valuable commodity, time. This especially skilled person is core to the overall financial health of each community by leasing available homes quickly to limit vacancy loss at the highest net rent. Sales Specialists are also responsible for marketing the property, preparing lease documents and screening prospective residents to qualify them.
T his is an in-person position located on-site of the property.
What You’ll Do:
Uphold Sentral’s standards, best practices, policies and procedures, and value of excellence in customer service
Establish rapport with residents and guests so they always feel loved
Oversee the daily leasing responsibilities of the community in accordance with company policies and standards
Oversee and coordinate welcoming new residents and guests
Assist with office management and clerical tasks
Record and update details of prospective residents, current residents, and guests in the property management software in a timely and detailed manner
Complete opening and closing procedures
Complete lease applications and assist with verification of application information; inform prospective residents of results
Inform maintenance team of any need for repair or cleaning
Maintain and store documentation effectively
Liaise with residents and guests to provide information and address their questions and concerns
Advertise available homes and conduct property tours as part of marketing activities
Maintain Availability List and Status Report, determine the termination date of lease rentals
Conduct market analysis and prepare market surveys.
Prepare leasing activity reports and market survey reports on a regular basis for submission to corporate and ownership groups
Ensure that follow-up telephone calls are made to all qualified unclosed traffic within 24 hours
Assist Marketing Department in organizing and creating resident functions and newsletters
Accept rent payments, security deposits and other applicable fees
Follow all local, city and federal regulations
Maintain compliance with Fair Housing requirements and all applicable laws, codes and ordinances
Assist in conducting market surveys and shop competitive communities
Perform other related duties and assignments as needed and assigned
Position Title:
Sales Specialist (Leasing Specialist-High Rise) - San Jose, CA
Job Category:
Sales
Minimum Education Required:
Certifications/Security Clearances/Other (Enter Below)
Certificates/Security Clearances/Other:
Skills and Experience
High School Diploma or equivalent required; some college preferred
Minimum of one-year of experience in a customer service-related industry and one-year of apartment leasing experience (lease-up experience preferred) or a combination of accounting skills/education with customer service experience is preferred
Must possess strong attention to detail
Knowledge of established leasing practices and procedures
Demonstrated ability to support and contribute to community team
Strong oral and written communication skills
Great time management skills
Strong decision-making and problem-solving skills
Computer literate with capability in email, MS Office and related communication tools
Willingness to participate in training in order to comply with new or existing laws
Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem
Ability to work a flexible schedule, including evenings and weekends
Sentral Benefits
Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
Career Development: We offer extensive learning and development opportunities to support growth.
Paid Time Off: Sentral fosters a flexible work lifestyle by offering generous paid time off to team members.
Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.
City*:
San Jose
State*:
California