Job Information
Iteris, Inc. Express Lanes Operator in San Francisco, California
Express Lanes Operator
San Francisco, CA, USA
Req #492
Friday, April 12, 2024
Iteris is looking for anExpress Lanes Operatorto identify, communicate, and document roadway and tolling system events occurring within the Metropolitan Transportation Commission’s Express Lane (EL) Network. The Express Lane Operator is also responsible for monitoring and recommending changes to toll rates and/or sign messaging based on current traffic conditions and roadway incidents. This position requires working closely with multiple agency and consultant staff from the Metropolitan Transportation Commission (MTC), Caltrans District 4 Transportation Management Center, toll system developer, TransCore, and MTC’s toll advisor, WSP.
What you will be doing:
Respond to, communicate, and document roadway incidents occurring within MTC’s Express Lane Roadway Network Identify, communicate, and document Toll Collection System (TCS) issues and failures
Monitor and evaluate MTC’s Dynamic Pricing Algorithm, and recommend changes to toll prices based on current traffic conditions
Coordinate with agency and consultant staff on incident response and issue resolution
Perform ad-hoc and scheduled operational and system audits
Prepare daily, weekly, and monthly reports
Prepare and send the shift report
Provide after hours and emergency system performance support
Perform other duties as assigned
What you need to be successful in this role:
Commitment to outstanding client relations
Excellent communication and interpersonal skills
Extensive computing and Microsoft Office experience
Strong analytical and critical thinking
Strong organizational skills and ability to multitask
Strong work ethic
Interest in Bay Area transportation and regional government
Flexibility and time management
Education and Experience:
Associates degree or higher (preferred)
Experience working in a team environment
Previous transportation management experience is a plus, but is not required
Iteris anticipates paying $38.42 for this role. However, hourly pay offered may vary depending on job related knowledge, skills, and experience.
Other details
Job Function TOC
Pay Type Hourly
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