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Dairy Farmers of America Delivery Driver (Class B) in San Antonio, Texas

Position : Delivery Driver (Class B)

Location : San Antonio, Texas

Requisition ID: : 25759

GENERAL PURPOSE

Operate a straight truck or pup truck to deliver products in a safe and timely manner to customers according to the

delivery route schedule as determined by the supervisor. Demonstrate high standards of customer service.

Communicate frequently with peers, supervisors, and others.

• Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations and policies adhering

to all safety practices

• Deliver pre-ordered or unscheduled (special orders) products to customers (schools, grocery stores, nursing

homes, etc.) according to route schedule and customer delivery expectations (e.g., put deliveries inside coolers

and walk-ins) in a safe and timely manner

• Follow designated routes and schedules unless otherwise directed by supervisory personnel. Report delivery

delays to management due to road conditions, accidents or breakdowns

• Based on route design, load and unload product as required at designated stops (manually with hook, 2-wheel

cart and/or pallet jack); may include stocking, rotating, and/or ordering of product (varies from route to route)

• Collect empty cases

• Provide merchandising support based on customer requirements and promote the addition and sales of new

products if appropriate

• Communicate effectively and maintain good relations with customers, resolve customer complaints, and report

any problems to the driver supervisor or manager

• Ensure and/or perform proper maintenance on assigned vehicles and equipment used (tires, fuel, oil check,

etc.) and maintain a clean vehicle

• Ensure load is properly secured prior to travel and at each stop and make adjustments when needed

• Complete all daily paperwork fully and correctly each day. Complete DOT and customer paperwork including

delivery tickets, pre and post trip inspections, driver logs, trip records, and vehicle service reports

• Submit all customer paperwork and deposits daily, including invoices, load orders, and handheld reports

• Ensure sufficient route inventory levels to meet customer demands while adhering to account inventory control

and company distribution procedures; document condition of freight before departure

• Attend all driver workshops and training sessions

• Use company supported applications or systems properly

• Represent DFA positively and professionally at all times during interactions with customers or other individuals

• The requirements herein are intended to describe the general nature and level of work performed by employee,

but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

EDUCATION AND EXPERIENCE

• High School Diploma or equivalent

• Up to 2 years of experience driving a straight truck or pup truck, within the last 5 years preferred

DFA Benchmark Job Profile template.docx

• Must meet minimum age requirements

• Must meet DFA requirements for Motor Vehicle Records

• Must meet all DOT requirements

• Certification and/or License – valid CDL Class B/Class B with Air Brake endorsement

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of DOT procedures, rules, and requirements

• Skill with math for calculating load size and recording accurate volume/weight measurements

• Customer service skills

• Able to communicate effectively, both verbally and in writing

• Able to contribute to the positive performance behaviors through personal example

• Able to be proactive in seeking solutions and taking appropriate steps to solve problems

• Able to work in collaboration effectively and foster good teamwork

• Able to be punctual, follow directions, and meet deadlines

• Able to interpret and apply company policies

• Able to adapt and manage to change effectively

• Able to perform task and duties with minimal supervision

• Able to take initiative in performing job

• Good organization and record keeping skills

• Must be able to read, write and speak English

An Equal Opportunity Employer

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