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ABM Industries Lead Cleaner in Salt Lake City, Utah

Overview

This position is responsible for giving direction, motivation, and guidance to a team of cleaners.

Essential Functions

  • Conducts quality improvement inspections within assigned areas of responsibility

  • Ensures quality and satisfaction levels are meeting and/or exceeding expectations

  • Assures the highest quality of customer satisfaction

  • Assists with Training and Development

  • Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.

  • Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.

  • Leads and participates in a team to ensure the successful completion of assigned tasks

  • Responsible for the running and leadership of the shift in the absence of the Supervisor

  • When the Supervisor is present, the lead worker may be responsible for directing smaller work groups

  • Assists the Supervisor and Shift Manager in the direction and supervision of field employees

  • While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor

  • Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.

  • Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

Responsibilities:

  • Provide leadership and direction to team members

  • Relay communication between team members, client, customers and management

  • Report performance issues to the Supervisor

  • Assist with the training of cleaning team

  • Coordinate work assignments

  • Assist with making daily and weekly work schedules

  • Oversee and perform cleaning operations in assigned building

  • Manage security of keys and access cards for the property

  • Report work orders for maintenance

  • Makes sure premises are secured at all times

  • Work with Manager to schedule jobs with Property Manager and cleaning crew to complete the work

  • Oversees quality of jobs and confirms completion with Manager

  • Provide training to all new hires assigned to the building

  • Check supplies, equipment, and chemicals weekly

  • Complete order forms completely and accurately

  • Coordinate equipment usage and inventories

Qualifications

  • Must be 18 years of age or older.

Preferred Qualifications:

  • Customer Service Experience

  • 1 yr of similar work experience

Shift: Friday - Sunday (6:00AM - 6:30PM)

Hourly Pay : $20.00/HR

*The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | Front Line Team Members | (Programa de Beneficios de ABM)

REQNUMBER: 85461

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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