Job Information
Randstad US escalations representative 3 in salt lake city, Utah
escalations representative 3.
salt lake city , utah
posted today
job details
summary
$26 - $27.82 per hour
temp to perm
no requirements
category business and financial operations occupations
referenceAB_4612031
job details
Randstad is currently looking to fill roles as Escalations Representative 3 in Salt Lake City, UT. This role involves supporting escalations by addressing complex customer inquiries and complaints in the financial services sector. good communication and problem-solving skills are essential for effectively managing escalated issues and ensuring compliance. Additionally, technical proficiency is crucial for navigating multiple systems and working remotely. Position: Escalations Representative 3 Location : Salt Lake City, UT 84116 Pay: $27.82/hr Schedule Details: Monday - Friday, 08:00 AM - 05:30 PM
salary: $26 - $27.82 per hour
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required
Responsibilities
Support internal and external customers with inquiries and complaints regarding financial products and services.
Seek ways to determine the appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online.
Perform complex administrative and customer support tasks.
Respond independently to complaints escalated at the highest level.
Interact with internal and external customers to resolve their issues.
Interact with the immediate Escalations team to oversee day to day activities of the support Escalations team.
Skills
Communication Skills
Technical Proficiency
Problem-Solving skills
Investigative Skills
Qualifications
Years of experience: 4 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
get in touch
we are here to help you with your questions.
NM
nikhil madduru
+1 957 392 5237 (tel:+1 957 392 5237)
nikhil.madduru@randstadusa.com
Randstad US
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