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NTT America Solutions, Inc. Senior Credit / Collections Support Administrator in Riyadh, Saudi Arabia

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Want to be a part of our team?

Dimension Data is a proud member of the NTT Group, a global IT powerhouse headquartered in Japan. As part of NTT, we deliver a wide range of IT services and solutions to clients around the world. Although the Dimension Data brand was retired in some parts of the world in 2019, it remains well recognized in the Middle East and Africa. Join us and become part of the NTT family as we continue to provide innovative solutions that help our clients achieve their business objectives.

Working at NTT

Key Roles and Responsibilities:

  • Follows credit and collections policies and procedures according to established guidelines and applicable legislation

  • Assists with the evaluation of the credit processing and approval processes

  • Assists with credit application reviews for completeness and completes such application with supporting documentation within required business turnaround times

  • Opens and maintains client accounts in the applicable Finance system (client profile modification)

  • Updates the relevant database with information relevant to collection calls carried out.

  • Assists with payment and credit related queries received from internal and external clients and ensures the escalation of more complex queries to the Credit Manager

  • Ensures the ongoing communication of query resolution progress to the relevant clients

  • Assists with the collection of overdue accounts and appropriately advises clients regarding their payment terms

  • Assists with the implementation of account reconciliation to creditor statements

  • Assists with the collation and distribution of relevant reports to relevant stakeholders

  • Assists with any other administrative activities as required by the Credit and Collections team

Knowledge, Skills and Attributes:

  • Good verbal and written communication skills

  • Ability to engage with clients in a professional and tactful manner

  • Proactive and meticulous individuals with excellent attention to detail

  • Ability to read, analyse and interpret financial reports

  • Ability to perform basic mathematical functions on a calculator such as addition, subtraction, multiplication, division

  • Proficient in the use of Excel, Word and related MS Office, as well as internet

Academic Qualifications and Certifications:

  • Diploma or Bachelor's Degree in Finance, Accounting or Mathematics

  • Completion of or working towards completion of a relevant certification such as a CCP

Required Experience:

  • Demonstrated experience gained within a credit and collections function preferably within a corporate environment

  • Demonstrated client service experience

NB: Own car and valid driving license is required

#dimensiondatacareers

Skills Summary

Accounts Receivable (AR), Communication, Credit Policies, Data Analysis, Financial Acumen, Problem Solving, Self-Organization (Business)

What will make you a good fit for the role?

Workplace type :

On-site Working

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.

  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

  • Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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