Job Information
WorkSource Oregon Box Office Attendat in Ridgefield, Washington
THE JOB US Concerts is seeking a Box Office Representative at RV Inn Style Resorts Amphitheater who will assist guests at live events by performing duties, such as assisting in ticket sales, troubleshooting ticket issues, selling seat upgrades and item add-on options, and provide accommodations for guests with special needs. WHAT THIS ROLE WILL DO - Sell admission tickets/passes to patrons at events. - Sell seat upgrade options as well as add on items to patrons at events. - Greet guests attending events who come to the box office. - Provide detailed knowledge of show specific details regarding tour VIP packages, check-in points, and artist will call information. - Examine tickets or passes to verify authenticity, using criteria such as color or date issued. - Provide accommodations for guests with special needs both prior to and day of show- this could include offering assistance to someone who uses a wheelchair. - Inform guests of the layout of the venue and be prepared to direct them to the restrooms, concession stands and designated seats/sections. - Know how identify a fake ticket or credential and educate the guest on where to buy authentic tickets. - Settle seating disputes or help solve other guest concerns. - Maintain order, ensure adherence to safety rules, and share any safety concerns with management. - Guide guests to closest entry/exits or provide other instructions or assistance in case of emergency. - Other duties as assigned. WHAT THIS PERSON WILL BRING - High School Diploma or equivalent - Familiar with Microsoft Office Suite - Attention to detail, quality and accuracy - Strong relationship building and communication skills - Ability to work independently - Excellent verbal and written communication skills