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At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Primary Function/General Purpose of Position

The System Director, Safety & Reliability will lead and manage the accountability for determining and operationalizing long and short- term strategies for meeting and exceeding Bon Secours Mercy Health's (BSMH) Patient Safety and Clinical Reliability outcomes. They will oversee structural and functional operations of shared service lines including Safety and Reliability to ensure stewardship, efficiency, and effectiveness to deliver value based shared services to the health system. They will have fiscal accountability of more than > $3 million dollars for two shared service verticals. The System Director will also be responsible for facilitating company-level shared service collaborations (i.e., with Nursing, Provider, Population Health leadership, and Quality).

Essential Job Functions

• Manages the System-wide Patient Safety/Harm Reduction strategy and Culture of Safety to ensure a robust patient safety structure that supports harm reduction through reporting, root and common cause analysis, and safety education across all BSMH entities.

• Deploys System Clinical Reliability and Performance Improvement resources to ensure success with Clinical Transformation and Harm Reduction goals including system action teams, key performance indicators (KPI) playbooks and Toolkits, data access and analysis, and ongoing education and/or certification for associates and providers in Lean Foundations.

• Manages the reliability plan to facilitate systemwide success on the incentivized Care Transformation KPI goals through system wide action teams and/or collaborations, targeted facility level engagement, action planning, and evidence based best practices.

• Collaborates at the system and market levels to provide strategic direction and thought leadership on areas overlapping primary shared service accountabilities (i.e., Enterprise Risk Management, Supply chain, Clinical informatics, Information Technology (IT), Diversity & Inclusion (D&I), and Mission).

• Collaborates with Quality and Risk to ensure program alignment and efficacy to produce synergistic outcomes.

• Collaborates with nursing and provider services to ensure alignment with strategic goals and maximize shared service model of support to facilitate KPI outcomes.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

• Certified Professional in Healthcare Quality(CPHQ) (preferred)

• Certified Professional in Patient Safety (CPPS) (preferred)

• Certified Infection Control (CIC) (preferred)

Education

• Masters in Business, Nursing, Health Administration, Performance Improvement, Public Health, other clinical specialty (required)

• Doctorate in Medicine, Nursing, Health Administration, Public Health (preferred)

Work Experience

• 2 years' experience in health systems and proven success of desired outcomes (required)

• 3 years' experience in health system and proven success of desired outcomes (preferred)

• 10 years' experience in leadership (preferred)

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com