CASY-MSCCN Jobs

As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members.

BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.

To learn more visit becu.org/careers.

PAY RANGE

The Target Pay Range for this position is $33.17-$40.53 hourly. The full Pay Range is $25.77-$47.93 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here .

IMPACT YOU’LL MAKE:

As a Fraud Investigator at BECU, you’ll be at the forefront of safeguarding our members and their financial assets. Your expertise will empower you to investigate fraudulent activities, including debit and credit card fraud, Zelle transactions, check fraud, external transfers, and new account fraud. Using your skills and knowledge, you'll conduct investigations that go beyond just following steps—each case you resolve contributes to building trust and security for BECU members. You'll have a direct hand in protecting the financial well-being of thousands, ensuring that your work leaves a lasting impact.

WHAT YOU’LL DO:

• Investigate Fraudulent Activity: You will manage fraud investigations, using internal systems and interviewing members to resolve fraud claims.

• Manage Multiple Cases: You’ll handle several cases at once, ensuring each is completed within the required regulatory timeframes, while maintaining a high standard of accuracy.

• Detect Fraud Patterns: You’ll review both monetary and non-monetary transactions to identify emerging fraud trends and support the investigative process.

• Analyze Evidence: You’ll conduct thorough analysis, assessing documents and interviews to develop well-founded investigative conclusions.

• Apply Regulatory Knowledge: You’ll use your understanding of the Bank Secrecy Act, USA Patriot Act, and other regulations to structure your investigations and ensure compliance.

• Identify and Escalate Issues: You’ll proactively identify fraudulent trends and vulnerabilities, escalating issues that present larger risks or abnormal losses.

• Provide Partner Support: You’ll offer timely email and phone support to internal and external partners regarding fraud inquiries, fostering strong relationships.

• Stay Compliant: You’ll perform all duties in alignment with BECU’s competencies and regulatory requirements, ensuring data protection and compliance with industry standards.

This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN:

• Growth Opportunities: You'll have the chance to build a career in fraud prevention, with continual learning and development to enhance your expertise.

• Collaborative Culture: Work within a team that values collaboration, where your ideas and contributions help drive collective success.

• Member Impact: Your work will directly protect BECU members, offering a rewarding sense of contribution to their financial safety.

• Innovative Environment: Leverage cutting-edge tools and technology, staying ahead of evolving fraud tactics in a dynamic financial industry.

• Leadership Support: You’ll have the backing of leadership that encourages your personal growth and values your contributions.

• Work-Life Balance: While a full-time role, BECU recognizes the importance of balance and offers flexibility where possible.

QUALIFICATIONS:

Minimum Qualifications:

• Associate degree or equivalent work or educational experience

• Minimum 2 years of experience in fraud prevention, detection, or investigations, including customer service experience

• Verbal and written communication skills

• Organizational and problem-solving skills

• Ability to work independently and collaboratively within a team

• Intermediate knowledge of Regulation E, Regulation Z, and/or Regulation CC

• Full-time availability, with additional hours as necessary

Desired Qualifications:

• Certified Financial Crime Specialist (CFCS) or Certified Fraud Examiner (CFE) certification

• Conceptual skills and ability to prioritize multiple tasks effectively

• Experience in decision-making with a high level of discretion

JOIN THE JOURNEY:

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now.

#BECU #YourGrowth #BECUJourney

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Job Alerts: If you would like to be kept informed of new potential opportunities, click here (https://becu.wd1.myworkdayjobs.com/en-US/External/jobAlerts) . You will be asked to create an account if you do not already have one.

From our very beginning, BECU has been about people helping people. As a financial services cooperative, our purpose has and always will be the same: we work together to best serve our members and improve the financial well-being of our community. More than 80 years and one million members later, we're still rooted in our values, practices and mission - and even more passionate about our future.

As one of the nation's leading credit unions, we're not driven by profit. We're owned by our members and their interests are at the core of everything we do. Now we're growing faster than ever before--but we'll never forget our roots. To continue doing right by our members, we believe we must first do right by our people. Here, you'll receive the resources and support you need to learn, grow and build a meaningful career. Because we know it's our people who make us special.