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We’re looking for a highly creative and tech-savvy Senior Content Designer to join us. We design the User Experience (UX) with words and language for AI Platform. The AI Platform organization builds the end-to-end Azure AI stack including Azure OpenAI, Azure Machine Learning, AI Services, and the global Azure AI infrastructure for running the largest AI workloads on the planet.

You’ll work with our world-class design and engineering teams. You’ll create new product experiences, and the words you design with will help customers learn, solve their problems, and get the most out of those products. You’ll use data to understand how to improve experiences and content to help customers have the experiences they expect. You’ll gain perspective into the future and a chance to shape how that future impacts of customers around the globe. 

What about you? You love user focused design and have expertise with words and writing. You also believe in the power of plain language to communicate ideas and you thrive on creating solutions that help people. You love it when the tech in your world makes things magical and fun, and you may have a technical background, or you are simply driven by a passion for making technology simpler and friendlier.  You want to join a team of respectful people who aspire to inclusivity, integrity, and kindness.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Write friendly, brilliantly clear User Interface (UI) text with language that lands perfectly within the parameters of our voice & tone principles 

• Design and write content for in-product experiences that help customers achieve their goals 

• Capitalize on multiple sources of customer data to inform your content design

• Understand, employ, and evangelize our content design principles, coherence guidelines, and content design evaluation tools

• Identify opportunities for content additions, improvements, and innovations and effectively pitch those ideas to the team and stakeholders 

• Perform functional and editorial quality assurance on content as appropriate  

• Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design

• OR Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 4+ years experience working in product or service design

• OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).

Preferred Qualifications:

• 1 - 3 years of experience delivering UX content design projects under deadlines and on time 

• Portfolio of UX writing/content design samples for review  

• Natural and inquisitive passion for technology  

• Proficient with Microsoft Office products   

• Foundational study in the UX design, Journalism, English, Creative Writing, Informatics, Communications, or related field of study 

• Ability to work and lead effectively across disciplines (Design, Research, Engineering, Product) 

• Comfortable working through ambiguity and multiple priorities 

• Experience mentoring other working partners and being a team player 

• Experience or training in Design Thinking methodology   

• Experience with customer research   

• Flexible, versatile writing across form factors, subject matter, and audiences   

• Ability to represent content strategy as an integral part of iterative product development    

• Creative collaboration and problem-solving skills  

Product Design IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 3, 2024.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .