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Amazon Principal Tech Program Manager, Kuiper BizOps in Redmond, Washington

Description

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

The Technical Program Manager (TPM) will be at the forefront of designing, building, and launching technology products and services for the end to end customer journey from lead generation to customer support. This will include integrations into upstream and downstream systems.

The TPM will be the single threaded owner (STO) for large, complex, and strategic eCommerce systems and solutions. They will develop a common vision and scope, establish timelines, manage the critical path, and drive system readiness to enable seller of record (SOR) and country launch requirements are achieved on time. The role will work in partnership with Business, Engineering, Finance, Legal, Tax, Accounting, AWS, and Amazon teams to execute the plan.

Key job responsibilities

The successful candidate plays the role of a business liaison, program owner, and own the delivery of systems to launch Kuiper Commercial Services globally.

  • Manage and lead the program across business, engineering, finance, legal, accounting, and tax teams.

  • Is highly structured and programmatic, to make high judgement decisions, create strategic plans, and execute them flawlessly.

  • Is able to anticipate challenges and mitigate risks and drive paths to green.

  • Program manage business requirements, launch plans, test cases, UATs, and priorities to launch product features across "offer to activate", "order to cash", and "customer support" systems.

  • Own tangible goals, milestones, and deliverables to successfully deliver systems readiness globally.

  • Possess outstanding written and verbal communication skills and facilitate collaboration across multiple teams.

  • Provide visibility and run business reviews with VPs, Directors, and senior leaders across Amazon.

  • Thrive on ambiguity and have a track record of delivering large, global, and complex technology products and programs.

  • Have the ability to think and move quickly and is inspired to build mechanisms to simplify and continuously innovate.

  • Demonstrates analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life

Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.

We are open to hiring candidates to work out of one of the following locations:

Redmond, WA, USA

Basic Qualifications

  • 7+ years of technical program management experience

  • 7+ years of hands-on work managing complex technology projects experience

  • 5+ years of working directly with engineering teams experience

  • Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

  • 10+ years of technical product or program management experience

  • Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $141,600/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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