Job Information
Ford Motor Company IMG PT VFG (Problem solving Coach) in Rayong, Thailand
Prioritization - identify, Prioritize and Triage field issues from various sources (QSF, Warranty, Social media, DTC, QNPS …).
Kick off 8Ds - Define new issues (D0/D2) and bring into Function Quality Reviews (FQR) to obtain Chief / team agreement to form team (D1) and proceed with G8D.
Replication – coordinate with FCSD/WS/GWC & Eng’g to 'Go See' vehicle to recreate issue (Dealer). Make arrangements to bring the team, LVEA, TS, WS together. through obtaining problem parts / vehicles and understanding customer operating conditions / noise factors and testing remotely.
Coach 8Ds - coach & support Engineering in problem solving through quality tools (IS/ISnot, 3L5W, Drill down analysis (to identify root causes D4 & implement effective containments in a timely manner D5/D6).
Run VFG / sub-FQR mtg - schedule and run VFG / FQR (or equivalent). Set the agenda based on Quality priorities (above) and pull together / summarize status updates on issue status for the Chief (chair) & team.
Prevent Recurrence - assist, prompt and where necessary drive LEA or Core to develop Prevent Recurrence Actions.
Best Practice - Develop & maintain a strong technical relationship with equivalent VFG leaders in FNA, FSAO and FoE. Ensure T6 cross plant and carline knowledge / efficiencies are utilized.
1.Reporting - Providing updates on V29 Quality metrics, for FQR or for Global teams (stack charts with
breakpoints or 3MIS Status vs Target).
2.Reporting – Provide status updates on issues in key forums (EQR, CCRG, TDR…)
PSC Prioritization (Guide)
SAQ (Top priorities) – 68Days target
VFG binning weekly GSAR new claims update (any increasing trend, emerging HTIS issues).
Weekly teardown analysis update for THIS.
Proficient on using IS/IS not, Fault tree, Drill down analysis & 3L 5W are critical for problem solving.
Buy-Back (RAV), QNPS – Awareness.
New SAQ projects in define phase D0,1,2 (source WS, HTIS in IMG markets).
Top 10 Warranty Spend.
Running Weekly QR & supporting PT Quality meetings in different time zones.
Prioritization - identify, Prioritize and Triage field issues from various sources (QSF, Warranty, Social media, DTC, QNPS …).
Kick off 8Ds - Define new issues (D0/D2) and bring into Function Quality Reviews (FQR) to obtain Chief / team agreement to form team (D1) and proceed with G8D.
Replication – coordinate with FCSD/WS/GWC & Eng’g to 'Go See' vehicle to recreate issue (Dealer). Make arrangements to bring the team, LVEA, TS, WS together. through obtaining problem parts / vehicles and understanding customer operating conditions / noise factors and testing remotely.
Coach 8Ds - coach & support Engineering in problem solving through quality tools (IS/ISnot, 3L5W, Drill down analysis (to identify root causes D4 & implement effective containments in a timely manner D5/D6).
Run VFG / sub-FQR mtg - schedule and run VFG / FQR (or equivalent). Set the agenda based on Quality priorities (above) and pull together / summarize status updates on issue status for the Chief (chair) & team.
Prevent Recurrence - assist, prompt and where necessary drive LEA or Core to develop Prevent Recurrence Actions.
Best Practice - Develop & maintain a strong technical relationship with equivalent VFG leaders in FNA, FSAO and FoE. Ensure T6 cross plant and carline knowledge / efficiencies are utilized.
1.Reporting - Providing updates on V29 Quality metrics, for FQR or for Global teams (stack charts with
breakpoints or 3MIS Status vs Target).
2.Reporting – Provide status updates on issues in key forums (EQR, CCRG, TDR…)
PSC Prioritization (Guide)
SAQ (Top priorities) – 68Days target
VFG binning weekly GSAR new claims update (any increasing trend, emerging HTIS issues).
Weekly teardown analysis update for THIS.
Proficient on using IS/IS not, Fault tree, Drill down analysis & 3L 5W are critical for problem solving.
Buy-Back (RAV), QNPS – Awareness.
New SAQ projects in define phase D0,1,2 (source WS, HTIS in IMG markets).
Top 10 Warranty Spend.
Running Weekly QR & supporting PT Quality meetings in different time zones.
Bachelor/master’s degree in engineering, preferably Mechanical Engineering
Min 10-12 years of experience in high level work as a Powertrain/Transmission related experience.
Prior high-level work as a Powertrain/Transmission Product Development Engineer + Issue management & Problem solving.
Knowledge on Powertrain as installed components, Engines, Transmission (Project management, Proficient on Problem solving tools - Analytical tools such as 8D, Fault tree, 3L 5W and is/is not.).
Own working together: Build relationships with local and cross-functional teams, communicate clearly, drive team culture.
Deliver results: Strong influencing skills and leadership in a demanding environment, remote from the other regions.
High energy, self-starter, with ability and desire to take responsibility and deliver results with minimal supervision.
Ability and courage to effectively communicate key issues and recommendations to senior management.
Ability to work within a very diverse (culturally and functionally) environment.
High integrity with good attitude and excellent communication skills
Ability to communicate with global team.
Position will require some flexibility in work schedule (Early morning and Late evenings).
Requisition ID : 35439
Ford Motor Company
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