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Caterpillar, Inc. Quality Analyst in Qingzhou, China

Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Responsibilities

• This position is responsible for interplant quality management and NPI incoming material’s quality management (MWL GX).

Conducting measurement systems analysis; gathering, analyzing, and communicating non-conformance data. Analyzing non-conformance data and maintaining quality system documentation.

• Interacting with manufacturing team members to determine root cause of quality issues and ensure that corrective and preventive action is implemented.

• Investigating problems on worked purchased finished, rough, and interplant material.

Degree Requirement

Degree or equivalent experience desired

Skill Descriptors

Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.

Level Basic Understanding:

• Explains the purpose and limitations of quality management.

• Accesses organizational resources that enable quality management.

• Defines quality management concepts.

• Cites examples of organizational quality management initiatives.

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

Level Working Knowledge:

• Accurately gauges the impact and cost of errors, omissions, and oversights.

• Utilizes specific approaches and tools for checking and cross-checking outputs.

• Processes limited amounts of detailed information with good accuracy.

• Learns from mistakes and applies lessons learned.

• Develops and uses checklists to ensure that information goes out error-free.

Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.

Level Basic Understanding:

• Demonstrates a basic understanding of the concept of collaborative processes.

• Explains the concept of collaboration as applicable to organizations.

• Provides examples of how collaboration has helped achieve organizational goals.

• Contrasts collaborative with competitive operating styles in organizations.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Basic Understanding:

• Explains the value of a disciplined approach to problem solving.

• Describes problem reporting and escalation practices.

• Utilizes accepted procedures for problem analysis and resolution.

• Identifies key aspects of problem-solving techniques used in own area.

Root Cause Analysis (RCA): Knowledge of the concepts, principles and techniques of root cause analysis (RCA);

ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.

Level Working Knowledge:

• Utilizes RCA techniques, such as Flowchart, Fish-bone Diagram, etc., to investigate basic problems, determine the causes, and find resolutions.

• Locates factors that resulted in harmful outcomes of one or more past events.

• Pinpoints behaviors, actions, inaction, or conditions that need to be changed.

• Extrapolates lessons to be learned to promote the achievement of better consequences.

• Practices RCA as an iterative process.

BACKGROUND/EXPERIENCE:

Previous quality experience required.

Bachelor’s degree – or equivalent experience required.

Proficiency in English is required.

Lean manufacturing, an understanding of lean principles is preferred.

Incumbent must have well-developed communication and negotiation skills.

Posting Dates:

April 25, 2024 - May 8, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.

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