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NTT America Solutions, Inc. Storage & Backup Engineer L2 in Pune, India

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

Will be responsible to drive best practices, innovation and process improvements at Data Centre locations. These improvements would increase efficiencies and lower costs to our customers. This includes the setup and configuration of backups, setting up backup, retention and rotation plus tape handling responsibilities. It also includes configuring system components, on-going maintenance and restoration of backups and addressing backup issues 7x24. Completion of periodic reports relating to our backups will also be required.

What you'll be doing

Key Responsibilities:

  • Installation and configuration of data protection server software and associated components

  • Setting up data deduplication disk pools and tape backup devices

  • Establishing replication between locations

  • Understanding of network routing and firewall requirements to ensure our backups are using our dedicated backup infrastructure

  • Develop and implement automated solutions to support operational and SLA objectives.

  • Respond quickly and effectively to backup issues and outages

  • Strong documentation skills along with the ability to train junior level personnel on day to day data backup tasks

  • Provide recommendations to improve design and reduce cost

  • Creation of reports for both clients and management

  • Participate in 24x7 on-call rotations for storage Backup support

  • Provide technical leadership to more junior team members

  • Has experience working in a large storage environment with formal change management practices

  • Must be detail-oriented with good organization skills

  • Excellent troubleshooting skills

  • Additional knowledge in Backup software is desirable: TSM

  • Knowledge of encryption of the Backup environment preferred

Detailed level of activities:

  1. Monitoring of Backup Schedules

  2. Monitoring Tape Libraries

  3. Troubleshooting Backup alerts

  4. Perform Flat File level restorations / drills

  5. Reconfiguring and discovering tape drives

  6. Policy Creations / Deletion / Modification for configured hosts

  7. Configuration and database backup as per the policy defined

  8. 24X7 monitoring of performance parameters (Parameters as per "Monitored Parameters & Threshold" document)

  9. User based requests – New Backup requests, restoration of data etc.

  10. LUN management

  11. License management

  12. SAN Switch management

  13. RAID group creation

  14. Firmware upgrade in coordination with OEM

  15. SAN switch configurations (zoning, masking)

  16. Controller configuration

  17. SAN performance tuning

  18. Storage space and switch ports capacity management

  19. Trouble shooting & root cause analysis for incidents / faults (Severity 1 only)

  20. Identifying bottlenecks and suggesting de-bottlenecking solution.

  21. Take appropriate actions on Missed and Failed Backup jobs.

  22. Tape/media management.

Workplace type :

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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