CASY-MSCCN Jobs

Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you! YOUR DUTIES AT A GLANCE: Determine financial eligibility for Medicaid/Medical Assistance Programs, Supplemental Assistance Program (SNAP), Employment Related Day Care (ERDC), and Long-Term Care Services (LTCS). Interview applicants in person, by phone, by email, to gather information needed to assess and determine if there is a need for services and benefits. Provide good customer service by ensuring information provided is given timely and accurately, responses are made in a calm, courteous and respectful manner. You will update narrative report summarizing new information from client and collateral sources. WHAT YOU NEED TO QUALIFY/MINIMUM QUALIFICATIONS: Two years of experience determining eligibility for an agency program by interviewing to assess the needs of clients and interpreting and applying the policies, rules, and guidelines applicable to the client\'s situation. An equivalent combination of education, training, and experience relative to the class concept. ESSENTIAL ATTRIBUTES We are looking for candidates with: Experience delivering excellent customer service, demonstrate exceptional communication skills while interacting with the public, coworkers, and managers. Experience explaining and articulating complex laws, rules, and policies in a customer-focused manner, to a non-technical audience. Accuracy and Attention to detail ensuring you have a complete understanding of the task you\'re working on. Experience with accurately completing highly technical and detailed work Language skill requirement or preference: to complete job duties