Job Information
Apex Systems, Inc Executive Support - Ridley Park in Plymouth Meeting, Pennsylvania
Job#: 2027388
Job Description:
Apex Systems is looking to hire for an Executive Support Technician for one of our clients, if you are interested in applying please send your resume to [email protected]
Location: Ridley Park, PA Executive Support Technician
Executive Desktop Support Technicians are to provide day-to-day white glove process and technical support for their customers Executives and their Administrative Assistants. This role requires a very high level of technical proficiency and requires an individual with executive presence and strong communication skills. You must be able to quickly and effectively diagnose and resolve issues related to PCs, mobile devices, printers, videoconferencing, business application software and telecommunication issues.
Roles and Responsibilities:
- Provide daily tag-ups with executive personnel and perform general IT maintenance tasks, resolve moderate to complex problems immediately. Coordinate more complex IT issues with higher level support staff, while owning and tracking the issues through resolution.
- Support executive level conferences and events at the headquarters location as well as an eventual offsite event (i.e. board meetings, earnings calls, leadership meetings, etc.).
- Support the executive personnel working at the headquarters location and remotely when the executives are offsite.
- You will be at the front line of corporate technology implementations, learning the new technologies, preparing the executive team for use and supporting the technologies through their lifecycle.
Required Qualifications:
- Relevant experience with a large global enterprise preferred.
- At least one relevant industry certification, to include MCSA, A+, Network+, Security+.
- Prior experience should include 4+ years' experience supporting internal desktop systems software, application training, and overall incident ownership and management.
- Experience working in support of desk side services with specific focus on supporting executive and their assistants.
- Experience supporting Microsoft Desktop/Laptops, Apple technologies and Devices and network connectivity.
- Experience with Skype Enterprise Voice and Microsoft Outlook/Exchange, including advanced troubleshooting.
- Advanced knowledge of iOS and Android mobile devices.
- EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.