CASY-MSCCN Jobs

Why us?

When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it’s done.

Enjoy instant gratification and take pride in transforming our rooms and hotel spaces into perfectly styled areas for our guests to unwind and indulge. There are many moving pieces to the operation. With a keen eye for detail, a passion for cleanliness and motivation you could be the perfect fit. Could this be where you belong?

At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.

Job Overview

The Housekeeping Manager assists the Executive Housekeeper in managing associates’ and ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas. Coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

Responsibilities

• Primary duties include; directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.

• Lead pre-shift meetings communicates arrivals, departures, identifies VIP’s, delegates room assignments and duties.

• Assist the Executive Housekeeper in interviewing and selecting new Associates for hire

• Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status

• Assist the Executive Housekeeper in the handling of employee complaints and grievances and disciplining them up to termination when necessary

• Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.

• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

• Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.

• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.

• Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.

• Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Qualifications

Education/Formal Training

One to two years of post-high school education.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Self-starting personality with an even disposition.

• Ability to meet standards of appearance.

• Can communicate well with guests.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.

• Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.

• Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.

• Ability to assess required reaction to meet standards.

• Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.

• Continuous standing -continuously standing and/or walking to accomplish all that is required for position.

• Climbing stairs -approximately 40 steps 15% of 40 hour week.

• No driving required.

Environment

Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

Benefits

The Perks: Fully Loaded

• Medical, Dental, & Vision Insurance

• 401(k) with Employer Match

• Paid Vacation and Sick Time

• Complimentary Employee Meals

• Hotel Discounts (Both Marriott and Sage Portfolios)

• Eligible for Referral Bonuses

• Incentive Programs

• Cell Phone Discounts

ID: 2024-22882

Position Type: Regular Full-Time

Property : Renaissance Pittsburgh

Outlet: Hotel

Category: Housekeeping & Laundry

Address : 107 6th St

City : Pittsburgh

State : Pennsylvania

EOE Protected Veterans/Disability