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CommonSpirit Health Regional Nursing Manager Virtual Care in Phoenix, Arizona

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities

This is a remote position, however you must be located in one of the Regions we are hiring in and this position will have up to 60% travel across the region.

Pacific Northwest: Washington or Oregon

Central: Phoenix, AZ

The Nursing Innovation and Care Transformation department was initiated as a strategy to create the Practice Environment of the Future. CommonSpirit Health is committed to bring innovative and forward-thinking strategies to address the current Nursing climate. This department's strategic initiative is to create new nursing care models utilizing virtual technology in new ways. These models will connect care team members and patients to effectively and efficiently carry out the inpatient Plan of Care.

The Region Manager, Virtually Integrated Care (VIC) Nursing role will be accountable for direct support and supervision of the virtual nurse team within a defined region. In collaboration with local and national Care Transformation System leaders, this position provides support and direction for all clinical workflows that enable a high quality of care, superior engagement of clinical team members and excellent patient experience outcomes.

Key Responsibilities

  • Direct supervision and operational leadership for a virtual nurse team within a defined region(s) to include scheduling, time management and professional development.

  • Identifies issues, constraints and barriers that need to be addressed within the Region regarding new models of care.

  • Assists in development of Model changes, keeping in alignment with National guidelines and practices

  • Ability to negotiate change with all levels of management and stakeholders, overcome any resistance to that change, and get work done through others in order to effect positive change and generate improvements that can be sustained.

  • Ability to communicate with patient care staff and managerial team members to embrace innovative concepts achieving transformative design principles that improve the culture in regions assigned.

  • Demonstrates positive team building skills that evoke a culture of change based on shared governance principles.

  • Support Region and Market Leaders, in encouraging regional staff engagement and involvement in new care model designs

  • Accountable to supporting Transformation leadership in achieving established metrics and KPI’s for divisions

  • influences and persuades others in order to promote understanding of clinical processes, collaborate and gain acceptance of recommendations, and achieve overall care model objectives. Key relationships expected to include organizational management, physicians, nurses and other healthcare providers.

  • Demonstrates expertise in care models utilizing virtual technology

  • Utilize workflow tools to develop documented care model workflows, processes and structures

Qualifications

  • Bachelor's Degree in Nursing (e.g. BSN) or equivalent education and experience may be considered.

  • Minimum 3 years of experience in a nurse leadership role and experience with virtual nursing technology workflows and practices required.

  • Compact Registered Nursing License (RN) required

  • Understanding of Virtual Nursing Technology applications and uses (has previous experience with virtual nursing projects and/or initiatives, can follow project timelines, tasks and deliverables)

  • Demonstrates ability to adhere to strategic goals and sustain tasks and activities as designed on timelines.

  • Knowledge of industry services and products

  • High degree of knowledge and capability in change management, LEAN and/or Value Stream and/or Kaizen and/or Six Sigma methodologies

  • Excellent customer service, written, verbal and interpersonal communication and presentation skills

  • Must have excellent communication and coordination skills to work with multidisciplinary teams, and have understanding of how care models work.

  • Excellent relationship, collaboration, organizational and problem-solving skills

  • Competent ability to understand operational data and develop operational scorecards for leadership consumption

  • Advanced knowledge/experience with G Suite and/or MS Office - Slides/PowerPoint, Docs/Word, Google Sheets/MS Excel, MS Visio, and/or related applications

  • Understands how to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level; ability to apply this understanding appropriately to diverse situations

  • Knowledge of effective self-management practices and ability to manage multiple concurrent objectives, projects, groups, or

  • activities, making effective judgments as to prioritizing and time allocation

  • Ability to work independently, self-motivated and self-directed, set priorities and manage work within established timeframes, read and analyze technical material, communicate effectively verbally and in writing and present a positive mental attitude.

#VIC

#LI-CSH

#LI-Remote

Pay Range

$46.96 - $68.10 /hour

We are an equal opportunity/affirmative action employer.

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