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Amazon Process Assistant , FHD OB in Phoenix, Arizona

Description

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the customer experience. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex, technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for a Tier 3 Process Assistant.

Key job responsibilities

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the Process Assistant role:

• Support the Area Manager and Associates

• Execute standard work duties

• Provide vacation coverage for Area Managers

• Providing policy follow up, attendance tracking (duties do not extend to discipline)

• Track and report labor hours

• Act as an associate resource, train associates and verify SOP compliance

• Ensure successful shift performance, through tracking, reporting and feedback on associate performance

• Participate in Operational Excellence initiatives

• Execute on production duties

• Understand workflow and daily production goals

• Review and update SOP and standard work checklist as required

• Assist in keeping work areas clean and organized

• Identify and address safety hazards within the work area

• Coaching associates to work safely at all times

• Participate in safety initiatives

• Refer all job injuries immediately to area manager

We are open to hiring candidates to work out of one of the following locations:

Phoenix, AZ, USA

Basic Qualifications

  • 1+ years of Microsoft Office products and applications experience

  • High school or equivalent

  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

  • Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach

  • Work 40 hours/week, and overtime as required

Preferred Qualifications

  • Education beyond High School, and/or prior experience managing employees

  • Excellent interpersonal skills

  • Demonstrated problem solving skills and analytical skills

  • Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management

  • An awareness and willingness to use OE tools and techniques

  • Experience working in Problem Solve a plus

  • Leadership ability

  • Respect from associates in production area

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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