Job Information
Navy Federal Credit Union Intern - Year Round (Talent Acquisition) in Pensacola, Florida
Overview
Talent Acquisition Delivery identifies, attracts, assesses and onboards diverse, top talent for Member Contact, entry level and experienced professional full-time careers. The Contact Center Operations (CCO) & Collections team supports all positions from entry level to experienced professional hiring within both CCO as well as Collections Business Units.
To gain valuable insight into Navy Federal’s business, technology, resources, and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network, and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques, and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies, and procedures. This is a year-round, Full-Time or Part-Time, minimum 30 hours per week, flexible internship based on school schedule.
Responsibilities
Collaborate with cross-functional teams on strategic business projects
Process and update data in automated systems; may generate and analyze reports
Provide support to assigned department; may work on small projects or portions of larger projects
Support business strategy and initiatives within the business unit and/or across the organization
Assist and collaborate with various levels of staff to accomplish tasks/assignments
Perform research and analysis; may include quantitative and/or qualitative analysis
Maintain professionalism in all interactions, placing member service as priority
Provide comprehensive day-to-day operational support
Provide support in functional areas of the credit union
Perform other duties as assigned
Qualifications
Must be pursuing a degree from an accredited college/university
Ability to manage and prioritize multiple time sensitive requests
Effective organizational, planning, and time management skills
Effective skill maintaining accuracy with attention to detail and meeting deadlines
Effective interpersonal, verbal, and written communication skills
Effective research, analytical, and problem-solving skills
Ability to exercise initiative and good judgment to make sound decisions
Ability to adapt to new technologies
Ability to provide exceptional customer service
Effective word processing, presentation, and spreadsheet software skills
Ability to work independently and in a team environment
About Us
You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:
• Military Times 2022 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 18527