Job Information
Habitat for Humanity of South Central New Jersey ReStore Manager in Pennsauken, New Jersey
413572BR
Auto req ID:
413572BR
Company:
Habitat for Humanity of South Central New Jersey
Job Code:
OperationsManager Operations Manager
Job Description:
Company Overview: At Habitat for Humanity of South Central New Jersey, Inc. (HabitatSCNJ), we are builders who work alongside, not for others. We are driven by accountability and defined by our belief that everyone deserves a decent place to live. HabitatSCNJ aims to support our mission of putting faith into action through partnering with families in need and volunteers to transform lives through decent and affordable housing. For more information about HabitatSCNJ visit https://www.HabitatSCNJ.org/ (https://www.hfhbmc.org/) .
ReStore Manager (https://www.linkedin.com/in/brookemthompson89)
Job Classification: Exempt
Hours: 40 hours per week (9am to 6pm). Weekend availability required for the position.
Location: Pennsauken, NJ.
Compensation: $50,000 - $60,000 annually + monthly Bonus
Reporting to the Director of ReStore at HabitatSCNJ the ReStore Manager is responsible for the management of the ReStore operations, maximizing store profits, financial and inventory management, and maintaining high levels of customer services. This position is in a retail and warehouse environment and will be responsible for managing and leading staff, managing donations, and adhere to safety standards at all times in accordance with the HabitatSCNJ mission.
Primary Duties and Responsibility include but not limited to: -
Operations
Maintain high levels of customer/donor services.
Responsible for day to day store operations and merchandising.
Maintain open communication with the ReStore director, and store team on essential and critical daily operations.
Maximize store profits based on budgets.
Train staff and adhere to the store policies and procedures.
Maintain a clean, neat, and safe store and adhere to all safety standards.
Responsible for maintaining and updating store signage for events as provided by the ReStore director and marketing department.
Financial and Inventory Management
Implementing and managing financial controls.
Budget management and analysis.
Complete monthly financial summary.
Oversee store inventory, including pricing.
Monitor inventory turnover.
Customer Service
Monitor and train staff to provide excellent customer service.
Engage with volunteers as needed to maximize their participation and impact on the mission.
Staff Development
Responsible for managing and leading staff.
Develop goals and daily task lists.
Responsible for staff development and performance reviews.
Ensure staff scheduling.
Maintain positive staff morale.
Support and maintain staff culture that aligns with the mission
Support the Director to ensure all HR policies are communicated regularly and that the store is always compliant.
Safety
Responsibility for enforcing safe work practices by all team members, volunteers, subcontractors and workers at all our locations and events to ensure we meet, if not exceed, OSHA and all HFHSCNJ safety policies and procedures.
Ensure that all staff members are aware of and operate by the safety policies and procedures of retail environment and transportation activities that look out for the welfare of our customers and donors.
Exercise outlined protocol by immediately notifying and collaborating with management on any safety related incident and/or respond to a report involving staff or any other related team members (workers, volunteers, and subcontractors).
If within area of purview, initiate and/or raid with the proper investigation regarding safety incidents by following Safety policies and procedures.
Donation Management
Assist Director with corporate donation solicitation and logistics.
Monitor quality of donations received through drop offs.
Develop and maintain relationships with donors – build relationships in community with community associations and other neighborhood groups.
Volunteer Management
- Ensure that volunteers are actively engaged and have a positive experience.
Other
- All other duties as assigned by the ReStore Director and Management.
Requirements:
Associates or Bachelor’s degree in any field preferred.
3 plus years of experience in a similar role required. preferably in retail and/or business experience (operations, project management, marketing, finance).
3 years of customer service experience.
Knowledge, Skills, and Abilities:
Strong attention to detail in order to oversee day to day operations.
Bilingual in Spanish preferred
Forklift certified preferred (not required).
Ability to lead, train, and manage staff and engage volunteers in a positive manner to maintain a highly motivated organizational atmosphere.
Provide customer service oriented decision making in a professional manner.
Working knowledge of POS operating systems.
Outstanding analytical, problem solving, time management, and organizational abilities.
Team player with exceptional communications skills.
Benefits: This position is eligible for medical, dental, vision, vacation, sick time, and holidays
Employment: There is no minimum period of employment guaranteed or implied by acceptance of an employment offer. It is the policy of the company that even exempt positions are governed by the needs of the agency, which means that employment is for no specified term and either the company or the employee, may terminate that employment at any time.
EEO: Habitat for Humanity of South Central New Jersey, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Position Title:
ReStore Manager
Job Category:
Retail
Minimum Education Required:
High School/GED
Certificates/Security Clearances/Other:
Background Check required
City*:
Pennsauken
State*:
New Jersey