Job Information
Climate by Design International, Inc. Field Service Technician in Owatonna, Minnesota
Do you enjoy assisting customers on the phone and face to face? Have others commented that you have strong mechanical abilities? Then CDI has a great career opportunity for you! Come apply your knowledge and skills on our team at CDI, at a place where we are impacting customers around the world! Our mission at Climate by Design International is to create significant, life-changing jobs. As a family owned company, we care for our team members individually, providing generous wages and benefits, paid time off and paid holidays from day one, and create a culture where people enjoy coming to work. We want each of our team members to achieve their full potential, both personally and professionally. What you will be doing: -Preparing for on-site installation, service and repairs by examining building layout, anticipating difficulties, gathering materials, and coordinating on-site work. -Traveling to customer sites as required, insuring startups and/or service happen promptly. (Approximately 25% overnight travel with a maximum of 50% in a month s time.) -Identifying, analyzing, diagnosing and repairing systems and products at customer's location. -Performing preventative maintenance, site surveys, replacement, and modifications as needed. -Keeping current on all CDI products concerning installation, operation, maintenance, service, and repair. -Keeping abreast of changing technology in the industry and attend training as necessary to achieve technical competency on all CDI product lines. -Managing customer related issues on assigned projects to insure highest levels of customer satisfaction and meet overall project or task objectives. -Providing telephone support to customers technical needs when required. -Conducting customer satisfaction follow up calls. Expectations: -Ability to skillfully use power tools and test equipment. -Ability to work with sheet metal, miscellaneous hardware, and internal components such as fan motors, blowers and vent glass. -Ability to explain technical information in common language to customers, clients, and other employees. -Flexibility to work overtime/weekends as necessary. -Positive interpersonal skills and attitude. We take care of our people -Local Family Owned Company where everyone knows your name -Performance and wage review after 90 days of employment -Option to carry over up to 120 PTO hours each year -Annual safety shoe and safety glasses reimbursement -Year-end cash bonuses -Profit sharing and 401K contributions -Medical, Dental, Vision, 401K, Short/Long Term Disability, and so much more! -Overtime Available -FREE Popcorn!