Job Information
Scotiabank Manager, Vendor and Contract Management (Ottawa) in Ottawa, Ontario
Manager, Vendor and Contract Management (Ottawa)
Requisition ID: 196651
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
MD Management Limited, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Manager, Vendor and Contract Management to join our team in Ottawa.
As a Manager, Vendor and Contract Management , you will be responsible for managing the critical or important contracts within the Business Line or Function with a goal to ensure negotiated value is realized and risk mitigated/managed with the supplier. The role will collaborate with contract owners, Business Line Executives and Corporate Functions to execute supplier management practices under contract management, financial management, performance management, risk management and relationship management, aligned to the core set of activities defined within the third-party management policies, standards and procedures.
Is this role right for you? In this role you will:
Manage vendor contract negotiations, recommending and guiding changes to contract terms and performance measurements, ensuring that contract terms, standards and expectations are met by both the vendor and MDFM, and issues are resolved expeditiously.
Manage and plan demand requirements with the business and vendors, managing both operational and project budgets for strategic vendors and ensuring sourcing contracts consistently fall within assigned budget requirements
Lead and manage elements of the vendor program to ensure strategic goals are aligned with Scotiabank’s Third-Party Risk Management framework and business stakeholders have a clear line of support and guidance. This includes ensuring systems, policies and procedures are in place. continuously reviewed and updated to ensure ongoing alignment with regulatory changes, Scotiabank’s Third Party Risk Management frameworks and/or any other ongoing changes.
Through the development of trusted and productive relationships and service level agreement oversight, you will be accountable for the consistent management of vendor relationships, including costs, issues, and risks. Validate and track SLA service and earn-back requests; validate and resolve any challenges regarding invoice payments
Track engagements approaching expiry and work collectively with business stakeholders, enterprise vendor managers and sourcing managers to finalize transition plans and manage transition activities
Monitor, measure, manage and track vendor performance to ensure contract compliance and create BU-based vendor views across contracts
Lead escalated issues/incidents to resolution pertaining to vendor performance, delivery quality and risks
Understand the risks and conditions associated with select supplier/vendor contract to inform of emerging risks
Lead and coordinate supplier/vendor control assessments (e.g. SOC review, on-site visits, testing etc.) to manage risk
Set up and onboard vendors post contract execution including vendor onboarding applicable platform , confirming the governance structure, onboarding resources etc. at the contract level
Provide clarity on the specific roles and responsibilities of all stakeholders involved in the Supplier/Vendor performance plan
Participate in Vendor Management internal meetings for continuous improvement actions
Escalate contract compliance and / or risk controls issues, as applicable
Implement standardized structure and training modules across the Business Line in partnership with the MD Vendor Management team and other key stakeholders including but not limited to, the Enterprise Third Party Management Program Team
Provide oversight and governance within the business to ensure compliance with relevant third-party policies and local regulatory requirements
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursue effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
Champion a high-performance environment and contributes to an inclusive work environment.
The Must Haves:
3-5 years’ experience in contract management and supplier performance management preferred
University degree and postgraduate qualifications, or equivalent combination of education and Supplier management experience
Strong financial and business acumen
Regulatory knowledge i.e. OSFI E13
Experience managing and coordinating internal and external stakeholder groups for proven service delivery
Demonstrated experience working successfully in an environment involving multiple stakeholders with competing objectives including senior leaders i.e. Director + Good knowledge of contract terms and conditions and SLAs
Strong negotiation skills
Understanding of the risk appetite for the assigned line of business to aid risk assessment and ongoing monitoring
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
Ability to manage complex and strategic contracts, supporting all MD lines of business, working independently and as the subject matter expert, ensuring all obligations are being met by the business
Strong foundational understanding of third-party risk management and regulations i.e. OSFI E13
Conflicts and issues resolution and escalation management
Ability to effectively lead operationalizing and overseeing key contracts to ensure that value is realized (no leakages) as per negotiated.
Strong strategic influencing skills are necessary to effect change
Ability to effectively work with and influence business and other control functions
A strategic, innovative and ‘out of the box’ mindset
Highly organized, strong leadership and coaching skills including presentation skills
Ability to use professional judgment to resolve sensitive matters
Ability to operate at the strategic and operational level and juggle competing initiatives
Location(s): Canada : Ontario : Ottawa
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.