CASY-MSCCN Jobs

Job Title:

Device SME

Job Description

Responsibilities:

Test Strategy and Planning:

• Develop and maintain a comprehensive testing strategy for mobile devices, considering both functional and non-functional aspects.

• Collaborate with cross-functional teams (development, product management, and network engineering) to align testing efforts with business requirements and user expectations.

• Define test plans and test cases that cover various scenarios, including network registration, call handling, data services, and interoperability

QXDM Testing:

• Utilize QXDM for diagnostic monitoring and analysis of device logs, messages, and events.

• Collect and analyze QXDM logs to identify defects, performance bottlenecks, and network-related issues.

• Validate device behavior during different network conditions (e.g., handovers, signal strength variations, roaming).

DSDS Testing:

• Conduct thorough testing of dual-SIM devices to ensure seamless switching between SIM cards.

• Verify proper functionality of features such as simultaneous voice/data on both SIMs, SMS handling, and call forwarding.

• Address any DSDS-related issues, including scenarios involving network selection, SIM activation, and SIM card management.

Defect Triage and Reporting:

• Triage defects identified during testing, categorizing them based on severity and impact.

• Provide detailed defect reports, including steps to reproduce, logs, and relevant context.

• Collaborate with development teams to ensure timely resolution of defects.

Guidance and Leadership:

• Mentor junior testers and provide technical guidance on testing methodologies, tools, and best practices.

• Act as a subject matter expert, answering queries related to QXDM, DSDS, and device testing.

• Lead testing efforts, coordinate test execution, and manage test cycles.

Test Automation:

• Explore opportunities for test automation using QXDM scripts or other relevant tools.

• Identify repetitive test scenarios suitable for automation and collaborate with automation engineers.

Qualifications:

Education: Bachelor’s degree in Electrical Engineering, Computer Science, or a related field.

Experience:

• Minimum of 5 years of experience in mobile device testing, with a focus on QXDM and DSDS.

• Proven track record of testing smartphones, feature phones, and IoT devices.

• Familiarity with MSO network architecture and protocols (LTE, 5G, CDMA, GSM).

• Previous experience as a team lead or mentor is highly desirable.

#ConcentrixCatalyst

Location:

USA, GA, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

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