CASY-MSCCN Jobs

Job Description

Insight Global is actively working with one of the nation's top residential builders to identify a Customer Service Manager for the Bluffton, SC market. This individual will be responsible for working with the homebuyer from initial purchase period through the lifespan of the warranty. They will work directly with the homeowner to ensure their overall satisfaction, while also de-escalating issues and resolving any urgent problems that come up. The role will be about 50% in the office, responding to issues via phone/email and the other 50% will be in the field to meet homeowners onsite and complete purchase follow-ups. Our client is looking for someone who wants longevity, along with a rich and rewarding career. There is extensive room for growth and career achievement, and they will support and train along the way. If you have an interest in and some prior experience in the construction industry and are looking for your next career, apply today!

Additional Information:

* Direct-hire opportunity

* Mileage reimbursement for home follow-ups

* Extensive room for growth to senior-level positions

* Full medical, dental, vision benefits; 401k; holiday pay; PTO/sick time offered

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

* 2+ years of experience in a customer support role, such as a customer service agent, restaurant waitress/waiter, sales specialist, or similar

* Strong customer service skills with ability to adapt to and respond to different personality types

* Excellent written and verbal communication skills

* Professional demeanor with drive to grow in a career null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.