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ST CHARLES COUNTY GOVERNMENT SYSTEM TECHNICIAN III / EMERGENCY COMMUNICATIONS in O'Fallon, Missouri

SYSTEM TECHNICIAN III

**[ST. CHARLES COUNTY EMERGENCY COMMUNICATIONS

**[Starting Salary: $63,755.24 per year

**[This is a full-time, 40 hour per week position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs.

[JOB DESCRIPTION: [The purpose of this position is the installation, maintenance and support of the Department's Network and Software Systems. The work is performed under the direction of the System Engineer II.]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}**

  • The most significant difference between a System Tech II and the Tech III is the Tech III's ability to work independently and as the lead on the most difficult design, maintenance, troubleshooting and analysis assignments.

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``` - The System Tech III works at the advanced/lead level and may be responsible for entire application platforms within the department. The System Tech III may be assigned supervision over lower-level staff.

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``` - Provides expert level support at both the hardware level as well as operating system(s) level. Can support/troubleshoot multiple device types proficiently and effectively.

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``` - Has scripting knowledge and is a contributor to the Department's knowledge base.

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``` - Configures and installs network equipment, computers, servers, printers, and other peripherals.

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``` - Assists with the installation, maintenance, and support of the Department's Automatic Vehicle Locator/Mobile system.

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``` - Assists with the installation, maintenance, and support of the Department's Computer- Aided Dispatch system.

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``` - Assists with the installation, maintenance, and support of the County's Next Generation 911 system.

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``` - Tracks and maintains user profiles and directories.

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``` - Administers and monitors system backups and disaster recovery solutions.

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``` - Creates and maintains department reporting systems.

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``` - Provides training and technical guidance to other departments, agencies, personnel, and technicians as required.

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``` - Creates and maintains Department Intranet and Internet sites.

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