Job Information
RWJBarnabas Health Windows Engineer, Hybrid, West Orange in Oceanport, New Jersey
Windows Engineer, Hybrid, West OrangeReq #:0000129125
Category:Information Systems and IT
Status:Full-Time
Shift:Day
Facility:RWJBarnabas Health Corporate Services
Department:IT&S Service Support
Location:
System Business Office, 2 Crescent Place, Oceanport, NJ 07757
Job Overview:
The Server Engineer is responsible for supporting the server infrastructure in our assigned datacenters, data rooms and other areas as deemed necessary. They will schedule upgrades, installations and maintenance with customers and peers and participate in scheduled or non-scheduled off-hours infrastructure upgrades and emergencies. The Server Engineer will proactively monitor the computing infrastructure and provide any recommendations to management and peers for improvements, innovation or remediations, providing excellent customer service with compassion, empathy and a consistent supportive attitude.
Qualifications:
Required:
A minimum of 5 years experience in Information Technology and Services in the related area.
Basic to intermediate knowledge of Windows Operating Systems both Server and Desktop and or Linux/Unix Operating Systems.
A good understanding and working knowledge of the VMware Hypervisor and related technologies
A good understanding of server hardware in a datacenter setting (Traditional, Converged and Hyper-converged computing platforms)
Server Engineer should have a basic understanding and ability to use scripting technologies for automation and reporting
Understanding of Information Technology Security best practices
Preferred:
Bachelor s degree preferred. Certification or equivalent may be substituted for a BA degree.
Experience in Healthcare field helpful, but not required
Windows Server and Desktop and/or Linux/Unix Operating Systems , VMware vSphere, Citrix, Active Directory, general networking concepts, powershell, Converged and Hyper-converged computing platforms
Scheduling Requirements:
Monday-Friday, normal business hours
Participate in mandatory on-call rotation in a 24x7 computing environment
Essential Functions:
Monitor problem ticket queues and resolve tickets in a timely manner according to the defined SLAs
Participate in monthly security patching for computing environment
Troubleshoot infrastructure and related technologies by reviewing logs and error messages
Troubleshoot with peers and customers on application related issues. Functions as an escalation point for application admins and second level support in troubleshooting complex system issues.
Update Operating Systems (Windows, Linux/Unix)
Assist Vendors, Customers and Peers with remote access needs
Follow and execute defined runbooks and documentation for
Disaster recovery events
System Decommissions
Infrastructure installs
Application patching
Monitor infrastructure via monitoring toolsets
Review Infrastructure and Application Architecture documentation and workflows to gain a broad understanding
Follow defined Change Management policies and procedures
Attend daily, weekly and monthly team meetings
Attend project or troubleshooting calls to address issues or tasks
Understanding of Enterprise Networks
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Additional Information:
Benefits and Perks:
Medical/Dental/Vision plans
401 (k)
PTO
Short & Long Term Disability
Basic Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Discounts Through our Partners
NJ Devils
NJ Performing Arts Center
Verizon
And many more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer