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Kids Central, Inc. Case Management Support Specialist - Child Welfare:AV:62:T2 in Ocala, Florida

Veterans Preference

At Kids Central we believe every child deserves to grow up in a safe and loving home that provides a path to a bright future. However sometimes children, and their families, need additional support to ensure their safety and well-being. That is where we step in.

This is a support position aiding case managers in the performance of specified job duties.

ESSENTIAL FUNCTIONS:

  • Complete referrals as needed for the child(ren), caregiver(s), and parent(s) within 5 business days of identified need.
  • Complete and submit Diagnostic and Evaluation Requests as well as all required documentation to the Utilization Management Department within 5 business days of the request.
  • Make and document in FSFN monthly contact with all service providers; a detailed summary to be sent to assigned care manager and their supervisor within 3 business days of the contact.
  • Complete Interstate Compact for Placement of Children/Out-of-County Services requests with all required documents within 2 weeks of request. Submit the packet to the POC for processing once reviewed and approved by the assigned case manager and their supervisor.
  • Maintain and document in FSFN monthly contact with the OCS worker. A detailed summary will be provided to assigned case worker for review.
  • Obtain Medical/Dental records for the file as needed. Scan the reports into FSFN once reviewed and initialed by the assigned case manager. Complete referrals and schedule appointments follow-up as mandated in the medical/dental reports.
  • Review Court Orders (Docket sheet) and create a tracking mechanism to ensure all tasks are completed within 2 weeks of receipt of the order.
  • Compile all required documents for SIPP/STGH admission within 2 weeks of request.
  • Compile subsidy packets for case manager and supervisor review within 2 weeks of request.
  • Assists case managers with follow-up and timely documentation of Comprehensive Behavioral Health Assessments (CBHA) tasks by established timeframes.
  • Works in conjunction with the case management and adoption teams to prepare cases for transfer to the adoption units, to include record review in FSFN, records requests, including timely follow-up and uploading of documents in FSFN.
  • Assists case managers with timely scheduling of medical and dental appointments, as well as documenting these appointments in FSFN within two business days of occurrence.
  • Provide job shadowing and mentoring for new staff as requested.
  • Other duties as assigned.

QUALIFICATIONS:

Education/Experience:

  • High School diploma or General Education Degree (GED) with 6 months to one year experience required. Associates degree and one year experience in the human services field preferred.

Licensure/Certifications:

  • Employer conducts background check
  • Valid Florida Driver's License for required travel

KNOWLEDGE, SKILLS and ABILITIES

  • Abide by core values and mission statement of the agency.
  • Computer skills (Microsoft Office Suite).
  • Knowledge of basic office equipment.
  • Interpersonal and communications skills (verbal and written).
  • General office equipment such as phone, copier, computer, etc.
  • Ability to occasionally work a flexible schedule, including evenings or weekends.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job regularly operates in a professional office environment.

While performing the duties of this job, the employee is regularly required to talk or hear.

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