CASY-MSCCN Jobs

Job Description: A Biller at Toppan Merrill compiles data and prepares client invoices. Processes high volume of work and has the ability to make analytical decisions. Performs a multitude of tasks and has a strong knowledge of industry services, understanding of market rates, and valued added services to clients. Has fluency in all client billing software systems. Essential Duties and Responsibilities Gathers all project related costs, applies client specific pricing, and generates standard and complex preliminary invoices Follows established billing processes Reviews notes for any information or special instructions Verifies correct billing addresses and client contact Applies appropriate tax Refers to various billing grids for pricing Applies proper invoice style [established by site and/or sales rep] Interprets work done by Toppan Merrill accurately matches the clients' expectations Proofs all invoices - quality control; compare current invoices to past invoices to ensure consistency Applies freight costs, if applicable Sends invoices out for approval Posts invoices Submits invoice into 3rd party billing systems (ADP, ARIBA, Serengeti, etc), if necessary Assists with the workflow for sales adjustment requests (SAR) Provides various reports [daily, weekly, monthly] Creates client profiles, if necessary Tracks and applies prepayments to invoices Ensures sales commissions point to appropriate sales reps Produces summary of invoice report showing paid vs. unpaid invoices Ability to influence others when a request does not conform to policy Ability to work with other departments regarding the status of invoice payments Responds timely to client questions - ability to explain the products & services the clients received from Toppan Merrill and the corresponding charges on the invoice; asks for assistance if necessary Ability to respond to questions ranging from: billing, estimates, tax, over/under charges, vendor invoice costs, and sales adjustments requests Aptitude to produce ad hoc report requests - i.e. cost to date, sales adjustment requests, jobs ready for billing reports, etc Understands products and services offered to clients by Toppan Merrill Understands costs associated with each job to maximize profitability Additional Duties and Responsibilities Resolves most questions and problems and refers only the most complex issues to higher levels May adapt procedures, processes, and techniques to meet the more complex requirements of the position Capable to meet deadlines for internal and external clients/customers Data entry Strong analytical skills Superior customer service skills High attention to detail Excellent communication skills [written & verbal] Ability to multi-task and work in multiple platforms at one time [word, excel, etc] Strong mathematical skills Actively participate in team meetings Willingness to learn new tasks Ability to deal with ambiguity / adapt to change Team player Technical aptitude Ability to troubleshoot / problem solve Organizational Skills / time management / ability to prioritize Ability to work in fast paced environment Assists with testing (new platforms, systems, etc) Works under moderate supervision Self motivation May assist in training and orienting other employees Microsoft Office Suite 10 key is a plus Experience with Oracle is a plus Ability to interact with internal/external clients/customers in a professional manner Miscellaneous duties as assigned Minimum Education Associate's degree Minimum Experience 2-3 years related work experience Toppan Merrill is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.