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Kelly Services Warehouse Supervisor in Norfolk, Virginia

Location: Norfolk, VA

Job Type: Full-time

Pay: $35/hr

Key Responsibilities:

  • Direct and monitor warehouse operations to ensure timely availability and utilization of resources.

  • Coordinate activities with commercial teams, drivers, and other stakeholders to facilitate smooth operations.

  • Utilize ERP system (SAP) to process orders, update statuses, and track equipment movements.

  • Act as a central information source for customers and internal teams, providing timely updates and assistance.

  • Receive and process customer service requests, gathering necessary information for successful job execution.

  • Dispatch drivers, field service personnel, and equipment to job sites, maintaining continuous communication.

  • Maintain accurate records and logs, including job status reports and customer information.

  • Alert relevant personnel to developing situations and customer-related updates.

  • Provide basic technical consultation and assist with equipment maintenance and repair issues.

  • Attend and participate in daily meetings to discuss order priority and execution.

  • Handle communication, negotiation, and booking of contract hauler loads.

  • Create and manage all documents related to deliveries, international border paperwork, and chemical bill of ladings.

Qualifications/Requirements:

  • High School Diploma or GED.

  • Proficiency with Microsoft Office and Google applications.

  • Strong mathematical skills and moderate-to-quick typing skills.

  • Background in customer service and transportation/shipping/logistics.

  • Ability to work effectively within a team environment.

  • Excellent communication skills, both verbal and written.

Desired Characteristics:

  • Bachelor's Degree in a transportation-related program.

  • Prior experience in logistics, freight, and/or driver management.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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