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Rutgers The State University Staff Assistant - PD (Financial Aid Coordinator) - RBHS Newark in Newark, New Jersey

Position Details

Position Information

Recruitment/Posting Title Staff Assistant - PD (Financial Aid Coordinator) - RBHS Newark
Job Category Staff & Executive - Financial Aid
Department EVPAA-Finanical Aid NWK
Overview
New Jersey's academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating universitywide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.
Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates.
Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary
Rutgers, The State University of New Jersey, is seeking a part-time Staff Assistant (Financial Aid Coordinator for the Rutgers Biomedical and Health Sciences (RBHS) - Financial Aid Office. The duties of the Financial Aid Coordinator are to provide administrative support to the Financial Aid office, including but not limited to greeting students, and assisting the staff with time-sensitive projects. The Financial Aid Coordinator will disseminate financial aid information to students via emails and telephone calls. In addition, the candidate will assist counselors with follow-up requests and correspondences.This candidate must be able to teach and provide guidance on technical information (website, portal) to students, co-workers and work-study staff; work well with other offices and departments and be a team player. This candidate is the main point of contact for the flow of communication with students, both in-person and over the phone, to answer financial aid questions whenever possible, while referring more complex inquiries to the appropriate counselors.Among the key duties of this position are the following:
  • Provide administrative support to the Financial Aid office, including but not limited to greeting students, and assisting the staff with time-sensitive projects.
  • Disseminate financial aid information to students through emails and telephone calls, ensuring that they are informed about available financial aid options and procedures.
  • Teach and provide guidance on technical information related to the university's website and portal to students, co-workers, and work-study staff.
  • Collaborate effectively with other offices and departments, working as a team player to ensure smooth operations and communication across different areas of the university.
  • Act as the primary point of contact for students, both in-person and over the phone, answering their financial aid questions to the best of your ability, while referring more complex inquiries to the appropriate counselors.
  • Assist financial aid counselors with follow-up requests and correspondences, ensuring that students' needs are met in a timely and efficient manner.
  • Ability to solve issues with minimum supervision.
  • The ability to multi-task in a busy environment.
  • Assisting Full-time staff with students' issues.
  • Technical guidance about the website and portal.
Position Status Part Time
Hours Per Week
Daily Work Shift Day
Work Arrangement
This position requires a fully on-site work arrangement.
FLSA Nonexempt
Grade 99H
Position Salary
Annual Minimum Salary 8.38
Annual Mid Range Salary 125.00
Annual Maximum Salary 200.00
Standard Hours 37.50
Union Description Non-Union
Payroll Designation Banner
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment Temporary Staff Appointment - Hourly
Position Pension Eligibility
Qualifications

Minimum Education and Experience
  • An Associate's Degree.
  • Additional years of relevant experience can be considered as a substitute for the degree on a one-year-for-one-year basis.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
  • Applicants should possess professional experience that demonstrates proficiency in organizational and administrative practices, with a preference for experience gained in an educational institution.
Preferred Qualifications
Equipment Utilized
Physical Demands and Work Environment
Special Conditions
Posting Details

Posting Number 24ST1609
Posting Open Date 07/03/2024
Special Instructions to Applicants
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Newark (RBHS)
City Newark
State NJ
Location Details
Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, p regnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

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