Job Information
DHL Ocean Gateway Agent - Newark, NJ in Newark, New Jersey
411584BR
Auto req ID:
411584BR
Company:
DHL
Job Code:
Operations_ Specialist
Job Description:
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.
As an Ocean Gateway Agent you will be responsible for the movement of our customer’s ocean shipments. You will be the main point of contact for coordination between customer’s shipments, customs brokers, and shipping carriers.
Key Responsibilities:
Creates/confirms transport order to ensure delivery of the shipment to the final customer
Performs booking and booking optimization
Prepares, controls and distributes all required Import/export documents to counterparts (carrier, consignee, supplier, etc.) and then checks responses from counterparts and finalizes validation of required documents
Follows-up on shipment status in the Import/Export area; identifies incidents and ensures resolution of incidents
Supports Customer Service in the incident and exception management resolution
Maintains excellent relationships with suppliers
Responsible for identifying performance issues of suppliers, and proposes solutions to improve/correct performance
Performs IT systems related tasks to provide up to date information on shipment
Position Title:
Ocean Gateway Agent - Newark, NJ
Job Category:
Operations
Minimum Education Required:
High School/GED
City*:
Newark
Additional Qualifications/Responsibilities:
Skills / Requirements:
2 years of experience in freight forwarding industry, Ocean Export experience preferred
Strong Understanding of Ocean Export regulations and documents.
Cargowise system experience preferred
Need to be able to work, communicate, and resolve problems that arise in the movement of product into/out of the US
Attention to detail and excellent oral and written skills required, customer service experience preferred
Proficient in Microsoft Office including Outlook, Word, and Excel
State*:
New Jersey