Job Information
City of New York UNIT SUPERVISOR in New York, New York
Job Description
The Accountability Office (AO) is responsible for supporting the integrity of the services and benefits programs administered by the New York City Department of Social Services (DSS). It ensures that DSS, is compliant with all statutory, regulatory, and contractual standards.
The Special Investigations Division (SID) of the Accountability Office is responsible for the investigation of misconduct, malfeasance and corruption by DSS staff, contractors, vendors, and public assistance recipients.
SID is recruiting for (1) one Investigator of Discipline III to function as an Unit Supervisor, who will:
Aid subordinate staff in the investigation of difficult cases by interpreting rules, regulations, codes and policies for subordinates. Train subordinates in basic investigative methodologies. Provide instruction and feedback to ensure appropriate actions, recommendations and referrals are made. Ensure cases are completed timely and prescribed deadlines are met.
Coordinate the workflow of cases that are distributed to Special Investigators. Monitor completion rate of all cases.
Conduct one-on-one conference sessions with subordinate staff to discuss work assignments, investigative actions, case status, and/or corrective action requirements. Ensure that work done is commensurate with milestone expectations.
Monitor time and leave of subordinate staff. Evaluate and rate job performance. Arrange staff training and development to increase employees’ areas of competence to ensure program expectations are met.
Meet with the Assistant Deputy Commissioner and Assistant Director to discuss activities, concerns and findings in all investigations. Prepare and maintain detailed supervisory and unit statistical reports on case types, case progress and completion, etc.
May be required to testify at agency disciplinary hearings on behalf of investigative findings, to explain evidence obtained through the course of the investigation. Testify as a representative for HRA/DSS at Conflict-of-Interest hearings to explain evidence presented and to substantiate actions taken by the Agency. Represent HRA/DSS at NYS Unemployment Insurance hearings to prevent the unwarranted issuance of benefits to employees terminated for egregiously violating the Agency’s Code of Conduct.
May be required to assist investigative staff with covert motor vehicle surveillances of employee residences, agency work locations and/or other areas of suspected misconduct utilizing photographic and video equipment to document observations. May be needed to assist investigative staff with additional field work to interview staff and witnesses and to obtain photographic and/or written evidence.
May serve as a consultant to program areas by analyzing and evaluating existing and proposed Agency procedures, guidelines, rules and regulations. Interpret existing HRA/DSS policy and procedure at the request of program heads for situations in which an employee may be in violation of agency procedure.
Work in close coordination with other city investigatory agencies, e.g. the Department of Investigation, NYPD, the District Attorney’s office to assist with obtaining crucial evidence to support a criminal referral. May also be called upon to testify at criminal proceedings.
Qualifications
A four-year high school diploma or its educational equivalent and four years of satisfactory full-time experience in one or more of the fields of accounting, auditing, correction administration, criminal justice administration and planning, forensic science, inspection, investigation, law enforcement, personnel administration, police science, and security, or in a major operational area of the agency in which the appointment is to be made; or
A baccalaureate degree from an accredited college; or
Education and/or experience equivalent to "1" or "2" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.