Job Information
American Express Senior Manager - Enterprise China Management, Network & Acquiring in New York, New York
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
In August 2020, American Express launched a new network in mainland China through our joint venture, Express Company (EC). Amex is the first foreign network to operate in China, and this represents a significant opportunity for us to compete in one of the largest and most advanced payments markets in the world. The Enterprise China Management (ECM) team partners across EC and Amex to build the China business and capitalize on this exciting opportunity for growth.
How will you make an impact in this role?
The Senior Manager of Network & Acquiring will be a key member of the ECM team, focused on driving a vibrant payments network in China. They will partner across EC and Amex functional teams to enhance network capabilities and ensure a fast, convenient, secure, and compliant payments network that powers billions in transaction volume. They will also support the growth of merchant acceptance in China across both traditional POS and QR/digital wallets and support the longer-term network and acquiring strategy for continued growth in the market.
Key responsibilities include:
Partner with EC and Amex teams to maintain a robust payments network that adapts to local market needs while maintaining global interoperability
Collaborate with network and technology teams to identify, prioritize, plan, and deliver network developments and capabilities to strengthen our network in China and meet evolving global and local market needs
Coordinate annual technical planning process; create and execute on network and non-network development roadmap, ensuring delivery against key timelines
Lead governance forum to drive transparency and accountability across network initiatives, identify risks and opportunities, and develop strategic recommendations
Manage network related technology and operational issues that may arise
Support key initiatives to grow merchant acceptance in China via both POS and digital wallets, and ensure American Express is welcomed wherever card members want to spend
Drive longer term network and acquiring strategy
Minimum Qualifications :
Solid experience in the payments industry with in-depth understanding of payments networks, products, and emerging payment capabilities
Strong project and change management aptitude, with demonstrated ability to independently shape and manage complex cross-functional projects across diverse stakeholders
Adept at creating structure in ambiguity and driving clear actions and outcomes in large scale initiatives
Proactive problem-solver; thinks creatively and strategically while being attentive to detail
Eagerness / ability to learn new things quickly and challenge the status quo
Excellent oral and written communication skills and ability to communicate effectively with technical and business teams
Strong work ethic, with flexibility to work across multiple time zones
Able to travel to China once or twice a year
Preferred Qualifications :
Experience with QR / digital wallets a plus
Knowledge of Agile methodologies a plus
International business experience (especially in Asia / China) and/or Mandarin language skills a plus
Qualifications
Salary Range: $80,000.00 to $155,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Job: Strategic
Primary Location: US-New York-New York
Other Locations: US-Arizona-Phoenix
Schedule Full-time
Req ID: 24005658
American Express
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