Job Information
Research Foundation CUNY Program Manager, CUNY Financial Aid Support Team in New York City, New York
Job Title: Program Manager, CUNY Financial Aid Support Team
PVN ID: VA-2404-006249
Category: Research
Location: OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS
Job Description
General Description
MISSION
CUNY K-16 Initiatives creates innovative pathways for young New Yorkers to envision and achieve success by engaging strategic partners in confronting systemic educational inequities.
General Description:
CUNY Financial Aid Support Team (FAST) is a new peer-mentor support program focused on supporting students to access their financial aid. CUNY FAST is aimed at increasing the successful submission of FAFSA, TAP, and NYS Dream act applications through the 2024 financial aid application cycle.
The FAST Program Manager will support the FAST Program Director with designing and implementing the program model, providing program-level logistical support, and assisting in day-to-day operations of the initiative. They will also work closely with the Coach Supervisors to understand and help troubleshoot needs of the FAST Coaches as they assist a caseload of high school seniors and/or current college students to successfully complete the financial aid application process.
This position will be full-time and lasts the duration of the program cycle. The program will run as one half-year cycle, April - September.
Reports To: Financial Aid Support Team Program DirectorDirect Reports: None
Other Duties
Program Design and Management (50%)
Support FAST Program Director in developing and executing program vision through Spring and Summer phases
Coordinate ongoing supports for Coaches and Coach Supervisors
Utilize program evaluation systems to assess impact and areas for improvement
Review weekly student engagement / financial aid completion data to help inform weekly priorities
Support the development of program structures, systems, and communications
Partnership Support (25%)
Assist FAST Program Director with establishment and maintenance of program partnerships at CUNY college campuses, NYCPS, New York Public Library, and Queens Library
Track program events and manage matching of coaches to opportunities
Provide consistent, relevant, and timely communication as needed to multiple stakeholders in NYC
Training and professional development of FAST Coaches (15%)
Development professional development content to ensure Financial Aid Support Team staff members are prepared to support students through the application and verification process for state and federal financial aid
Other duties as assigned to support city-wide FAFSA/TAP completion (10%), such as:
Troubleshooting financial aid challenges with direct service staff
Qualifications
Minimum Qualifications
Bachelor’s Degree from an accredited college or university
4+ years of experience in college counseling and positive youth development practices, with progressive project management responsibilities
Demonstrated ability to think strategically and support large scale programs
Experience working collaboratively and cooperatively with a diverse community of students, staff, and external constituents
Proficiency in Microsoft Word, Excel, and PowerPoint & otherwise digitally literate and proficient
Strong written and verbal communication skills, including through virtual platforms
Preferred Qualifications
Experience with financial aid forms (FAFSA, TAP, NYS Dream Act) a plus
Understanding of and commitment to positive youth development
Experience with peer-mentorship in college access infrastructure
Experience with Grouptrail Database
Experience with data collection and analysis, and database management to support effective program operations and program evaluation
Experience leading professional trainings
Experience in a fast-paced, start up environment
ADDITIONAL NOTES:
This position is located in a professional office environment and is currently hybrid, working 70% in person (7 days) in office and 30% remote (3 days) during every two-week payroll cycle. A laptop may be provided if needed to support working remotely.
Position will be filled quickly and resumes are reviewed on a rolling basis. Apply by May 1 for priority consideration.
Contact fast@cuny.edu with questions.
RFCUNY Benefits RFCUNY Employee Benefits and Accruals
About the Research Foundation
The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).
RFCUNY stands between CUNY’s principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.
Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.
Key Features
Department Office of K16 Initiatives
Status Full Time
Annual Salary Range $72,000.00 - $80,000.00
Closing Date Jun 30, 2024 (Or Until Filled)
Bargaining Unit No
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