Job Information
ThermoFisher Scientific Sr Site Specialist - Lab Support - New Haven, CT in New Haven, Connecticut
Job Description
When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or growing productivity in their laboratories, we are here to support them. Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com.
What will you do?
Formulate compounds 2 to 3 per week; or as required
Create allocations requested by end users per SOPs and WIs
ULS resource will record compound allocations process in Alexion’s systems per WIs
ULS resource will operate laboratory equipment for requested allocations of end users
Register, disburse, and archive compound allocations per end users specifications
Create labels of compounds per end users request
Work within BSL area to perform task, as required
Perform allocations either manually pipette and/or automation
Maintain training on HPLC, automation equipment and other support systems (CISPro, ELN, etc.) specific to roles and responsibilities
Inspect equipment for quality control per schedule and SOP specific to usage
Follow well defined procedures as outlined by Best Practices, SOP’s & work instructions.
Independently makes decisions and uses available resources to meet customer requirements.
Demonstrates proficiency at capturing, presenting and explaining job or site specific performance metrics.
Communicates with supervisor any customer issues or potential problems.
Promotes personal growth and development by staying abreast of new policies and improvements without the presence of site trainer and management team.
Listens to customer concerns, effectively diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times
Works effectively with a diverse cross-functional team.
Embraces Practical Process Improvement (PPI) methodologies
Positively represent Thermo Fisher Scientific at all times throughout customer locations.
Perform other tasks as needed.
How will you get here?
* Must be Legally authorized to work in the United States without sponsorship.
*Must be able to pass a comprehensive background check to include drug screening.
High School Diploma or equivalent from an accredited institution.
Knowledge, Skills, Abilities
Able to read, write and speak English
Displays a high level of confidentiality for both customer and Fisher
Must maintain Thermo Fisher Scientifics’ Four-I Values
Must have one to three years of progressive proven experience
Non-Negotiable Hiring Criteria:
Must possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site.
Must deliver excellent customer service to include maintaining a professional appearance at all times.
Possess the operating skills to use computers and learn to entry data in various systems as needed.
Must possess the organizational skills to multi-task and meet customer requirements as needed.
Must be proficient with a computer and the Microsoft Office suite of software.
Working Conditions:
Works independently at an onsite customer location.
Able to work overtime as required.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not a comprehensive list of all the duties and responsibilities associated with it.
Competitive wages & Excellent benefits package
Review our company’s Total Rewards (https://jobs.thermofisher.com/global/en/total-rewards)
Medical, Dental, & Vision benefits-effective Day 1
Paid Time Off & Holidays
401K Company Match up to 6%(after 1 year)
Tuition Reimbursement – eligible after 90 days
Employee Referral Bonus
Employee Discount Program
Recognition Program
Charitable Gift Matching
Company Paid Parental Leave
We will provide the vital equipment for your role including: computer, monitor, keyboard, mouse, etc.
We also provide any Personal Protective Equipment you may need including: lab coats, safety glasses, safety shoes, etc.
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us (https://jobs.thermofisher.com/global/en/5-reasons-to-work-at-thermo-fisher-scientific) . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Compensation and Benefits
The hourly pay range estimated for this position based in Connecticut is $19.64–$30.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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