CASY-MSCCN Jobs

LinkedIn is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.

This role will be based in Sunnyvale HQ.

(The following office locations may also be considered: New York City, San Francisco, Chicago, Omaha)

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a Linkedin office, depending on what's best for you and when it is important for your team to be together.

We're looking for an experienced and talented person to be a technical lead for the team responsible for the global footprint of collaboration services.

This position will require you to work cross-functionally with stakeholders across engineering

teams, marketing, finance and additional internal customers to drive progress towards goals. The ideal candidate will have led experience-driven change that resulted in increased organizational productivity and performance with a portfolio of competing tools (Slack, Teams, Zoom).

As a Senior Staff Collaboration Engineer, you will be responsible for designing, implementing, and optimizing our collaboration infrastructure. You will play a key role in enabling seamless communication and collaboration across our teams, ensuring that our technology solutions are aligned with our business goals and provide a productive, scalable, and secure environment for all employees.

Responsibilities:

• Design, deploy, and manage collaboration platforms such as Microsoft M365, Sharepoint Teams, Slack, Zoom, and Google Workspace; plan & prioritize the service roadmap and enhancements.

• Driving the integration of collaboration platforms.

• Develop and implement policies, procedures, and best practices for collaboration tool usage.

• Ensure high availability, reliability, and security of collaboration tools and infrastructure.

• Monitor system performance, troubleshoot issues, and provide tier-3 support for collaboration platforms.

• Create process to autonomously manage technology for collaboration services, being accountable for achieving targets availability, performance and KPI's for the collaboration experience (driving capacity right sizing, utilization, adoption and lifecycle)

• Collaborate with cross-functional teams to understand their collaboration needs and deliver customized solutions.

• Facilitating technical discussion, decision making, and conflict resolution involving technical decisions within the team, across the organization and across horizontal technical groups.

• Assisting with internal and external communication, improving transparency, and radiating information of the team status and issues.

• Stay current with emerging collaboration technologies and trends, and assess their applicability to business goals.

• An expert with collaboration technologies across applications, infrastructure, devices and physical spaces (subject matter expert in collaboration technology and capabilities)

• Key role in fiscal year planning which can involve cost to serve and reporting.

• Guide the team to self-organize, in refining & managing the product backlog, in delivering quality services ahead of demand to deliver consistent business value.

• Facilitate the removal of tactical and technical impediments to team progress.

• Lead and mentor junior staff, promoting a culture of continuous learning and improvement.

Basic Qualifications:

• BA/BS Degree in engineering or related technical discipline, or equivalent practical experience.

• 5+ years of experience in designing, architecting, managing and supporting collaboration platforms in a large-scale environment, such as Microsoft Teams, Slack, Zoom, and Google Workspace.

• 5+ years experience with network protocols, security principles, and IT infrastructure.

• Experience with UC (Unified Collaboration).

Preferred Qualifications:

• Master’s Degree in engineering or related technical discipline, or equivalent practical experience.

• Background in an engineering or development position

• Excellent problem-solving skills and the ability to work under pressure.

• Strong project management and communication skills. Demonstrates effective communication skills and strong executive presentation skills.

• Certifications in relevant technologies (e.g., Microsoft, Cisco, Google) are preferred.

• Experience managing a team delivering large, complex initiatives and projects from initiation to completion.

• Experience overcoming the difficulties of instrumenting and architecting a global service that is relied up on 24/7.

• Effective in promoting ideas and collaboration at the various levels of the organization.

• Strong written and oral communication skills.

• Experience with the following technologies:

• Office 365 including Exchange, SharePoint, OneDrive, Teams

• Google Workspace

• Slack Enterprise Grid

• Zoom and/or alternative web collaboration service

• Conference room video conferencing technology

• Enterprise PBX

Suggested Skills:

• Collaboration Platforms

• Unified Communications

• Enterprise Technologies

• Architect/Leadership

Linkedln is committed to fair and equitable compensation practices.

The pay range for this role is $146,000 to $242,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: https://microsoft.sharepoint.com/:b:/t/LinkedInGCI/EeE8sk7CTIdFmEp9ONzFOTEBM62TPrWLMHs4J1C_QxVTbg?e=5hfhpE. Please reference https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.

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