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Central Michigan University Dir/Auxiliary Services Operations in Mount Pleasant, Michigan

Dir/Auxiliary Services Operations

Position Number: S-3155

Type of Recruitment: External

Position Summary:

This position serves as Director of Auxiliary Services Business Operations, reporting directly to the Executive Director of Auxiliary Services. The Director is responsible for overseeing and managing essential business operations and financial contract management services for the unit, including but not limited to budget development, reconciliation, reporting, and financial contract obligations. This position also manages the development and forecasting for Auxiliary Services' approximate $60M budget. The Director also oversees business operation activities and financial contract management for Residence Life, CMU Dining, CMU Bookstore, University Events, Events & Conference Services, Bovee University Center, and Printing Services.

Required Qualifications:

Bachelor's degree or a combination of education and experience that equates to four years. 3 years of related professional experience, including supervision experience. Experience in developing, implementing and monitoring large budgets. Experience in conflict resolution and problem solving. Knowledge of email and Microsoft products including Outlook, Word, Excel, PowerPoint, and online systems. Demonstrated leadership and supervisory skills. Demonstrated excellent verbal and written communication and organizational skills. Demonstrated ability to work successfully in a team environment. Demonstrated organizational skills and strong attention to detail. Demonstrated ability to maintain confidentiality and exercise independent judgment. Demonstrated positive interpersonal skills. Demonstrated ability to communicate effectively and project a positive attitude. Ability to plan, establish priorities, and handle multiple tasks and projects. Ability to work in a culturally-competent manner. Ability to make value-driven and ensure financial responsibility. Ability to perform the essential functions and requirements of the job, with or without accommodations.

Duties & Responsibilities:

Business Procedures and Compliance: Leads and Maintains Auxiliary Services financials of approximately $60M. Creates, reconciles, audits, and processes journal transfers for the Auxiliary Services accounts, including operating, maintenance, clearing, and social accounts. Monitors various financial and statistical reports including revenue projections and expenses; proposes changes in all Auxiliary Services fees and charges and enters the Auxiliary Services budget into SAP. Oversees year-end processes and carry forward balances/returns across Auxiliary Services units. Prepares applicable reports, schedules, and budget statements; prepares journal entries as necessary. Prepares operational analyses and reports and continuously audits existing procedures to determine potential improvements to the efficiency of operations. Ensures compliance with university policy and procedures regarding all business operations by applying best practices and protocols in accordance with professional ethics. Provides advice and assistance to senior management in the planning, implementation, and evaluation of modifications to existing operations, systems and procedures. Coordinates accounting, accounts payable, payroll functions, and general operations of all Auxiliary Services departments. Assists with internal/external audits for departments and is involved in review/implementation of recommendations. Assists with testing of Transact, SAP, and TimeClock Plus as new functionality is introduced.

Budget Development and Implementation: Develops and administers annual operating budget based on a multi-year strategy for short and long-term revenue goals, maintaining a five-year financial plan. Monitors various financial

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