Job Information
Avaya Inc Named Account Manager in Minneapolis, Minnesota
About Avaya Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there's no limit to the experiences Avaya customers can create. The richness of Avaya's global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com. About the Opportunity We are looking for an experienced, results-driven Named Account Manager to drive sales of Avaya products and services to enterprise customers. The successful candidate will be fully responsible for their assigned accounts, acting as a trusted advisor and advocate for both the customer and Avaya. This role requires a strong focus on customer satisfaction and a commitment to safeguarding the strategic interests of all parties involved. Key Responsibilities: Develop and implement sales strategies tailored to assigned enterprise accounts with a multi-year focus to achieve balanced growth, continued account penetration, and sustained customer satisfaction. Act as the primary point of contact for customer interactions, establishing and maintaining long-term strategic partnerships at the executive level. Collaborate with internal teams to ensure executives understand how Avaya solutions align with their business objectives. Lead and coordinate strategic account planning activities to create a quality sales pipeline, accelerate revenue generation, and improve the overall customer buying experience. Participate and lead negotiations to close customer master and cloud agreements. Identify and build trusted relationships with key influencers and decision-makers. Conduct presentations and lead product demonstrations to showcase Avaya's value proposition. Manage the sales pipeline in Salesforce. About You Bachelor's Degree required; MBA or Master's Degree preferred. Minimum of 15 years of experience in complex sales, with at least 7 in a high-tech industry. Proven track record of success in developing and maintaining strategic partnerships with key clients. Experience negotiating complex enterprise software/cloud deals. Experience selling to executive leadership/C-levels. Our Benefits include: Well-BeingWe provide comprehensive health insurance plans that include medical, dental and vision for you and your family, in many countries. We also provide wellness and employee assistance programs. Recharge & RefuelWe work in a dynamic environment, and we recognize the need for you to take a break and recharge. We encourage employees to use our generous time-off policy on a regular basis. Continuous LearningGrow your skills with access to on-demand platforms and enhance your diversity lens by participating in a program that fully funds you for a cultural immersion in another country. Growth & DevelopmentA feedback loop is important as you grow in your role and career. We schedule frequent check-ins with you and your leaders to help you identify your path to success. Giving BackWe recognize Avayans for their time and effort spent impacting causes within their communities. And we host an annual, company-wide Month of Giving. Equal Opportunity and Privacy Statement ). Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a rotected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).