CASY-MSCCN Jobs

Job ID360155 LocationTwin Cities Job FamilyInformation Technology Full/Part TimeFull-Time Regular/TemporaryRegular Job Code8631SR Employee ClassCivil Service About the Job Responsibilities Application Deployment (40%) Serve as subject matter expert for Configuration Manager application deployment Provide training assistance to CSE-IT staff in Configuration Manager application deployment Execute Configuration Manager application deployments Provide oversight and assistance in ensuring all deployments reach 90% compliance Provide oversight and assistance with Client Configuration Manager (CCM) health Align documentation to comply with Software Support & License Management needs Active Directory (20%) Serve as subject matter expert for Active Directory Provide training assistance to CSE-IT staff in Active Directory Advise, design, and execute changes and improvements to CSE-IT Active Directory space Responsible for Organizational Unit management Responsible for CSE-IT Active Directory account management Serve as liaison to OIT regarding AD account management Design and implement account management policies as needed for CSE instructional labs Group Policy (15%) Serve as subject matter expert for Group Policy Provide training assistance to CSE-IT staff in Group Policy Responsible for CSE-IT Group Policy management Document Group Policy Objects as needed for ITSC Software acquisition and inventory management (10%) Responsible for software acquisition and software inventory management under direction of Software Support & License Management service. Align software inventory documentation to comply with Software Support & License Management needs. Advanced Windows Desktop Support (10%) Act as an escalation point for more complex windows issues for Service Desk and IT Service Coordinators Storage (5%) Storage support liaison for all issues related to storage for ITSC Develop and execute storage curation for files.umn.edu Maintain documentation on all CSE-IT files.umn.edu shares Provide support for all issues related to ACLs and mount points for CSE-IT files.umn.edu shares Provide oversight of CSE-IT files.umn.edu usage Develop and execute CSE Labs storage policies Qualifications Required Qualifications A BA/BS degree in a field related to system administration or a combination of related education and work experience in the areas of system administration to equal four years Experience providing Tier 2-level technical support Demonstrated experience managing both technical problems and interpersonal customer service issues in a demanding work environment Preferred Qualifications Experience working with the following technologies highly desirable Configuration Manager Active Directory Group Policy Storage Powershell scripting Experience with database hosting About the Department CSE-IT is a diverse, multi-disciplinary group of professionals who facilitate effective teaching, research, and outreach by providing versatile and expert technology solutions to current and future scientists and engineers. We find the best possible solution for our customers, using the full range of expertise and resources available. We continuously improve by always striving to find better ways to provide solutions that meet the needs of our customers and our organization. We create community by knowing our customers and understanding their needs, by working cooperatively with our College and University partners, and by coming together as IT professionals who are encouraged to respect each other, speak our minds in an open atmosphere, and share our ideas to solve problems. Benefits Working at the University At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work. The University also offers a comprehensive benefits package that includes: Competitive wages, paid h lidays, and generous time off Continuous learning opportunities through professional training and degree-seeking programs supported by the Low-cost medical, dental, and pharmacy plans Healthcare and dependent care flexible spending accounts University HSA contributions Disability and employer-paid life insurance Employee wellbeing program Excellent retirement plans with employer contribution Public Service Loan Forgiveness (PSLF) Financial counseling services Employee Assistance Program with eight sessions of counseling at no cost with free or reduced rates in the Twin Cities metro area Please visit the for more information regarding benefits. How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647. Diversity The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: Employment Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment. About the U of M The University of Minnesota, Twin Cities (UMTC) The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations. At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022). The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.