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Compass Group, North America Assistant Director of Clinical and Patient Services in Miami, Florida

Morrison Healthcare

We are hiring immediately for an Assistant Director of Clinical and Patient Services position!

  • Location: University of Miami Hospital, Sylvester Comprehensive Cancer Center, Bascom Palmer Eye Institute - Miami, FL

  • Note: online applications accepted only.

  • Schedule: Full time with the option for 1 to 2 days remote work per week

  • Requirement: Must be registered by the Commission on Dietetic Registration

  • Salary: $90k - $100k

Morrison Healthcare has partnered with the University of Miami for over 6 years, helping them exceed expectations of what a Food Service company can provide. We've aligned ourselves to their core mission: to be a state-of-the-art academic, research, medical system; to deliver high quality, passionate care; to transform lives through innovative care; to promote health and well-being to the community; to nurture diversity and inclusivity.

We deliver flavor by our concepts from all around the world in five different cafes across the system, where each one is unique in their own essence. We have mastered the basics of brewing at our Starbucks location, and we offer the Miami essence in our coffee kiosk. We excel in unleashing talent by constantly training and developing all associates.

University of Miami Hospital is a 500-bed academic-based acute care facility located in the heart of the Miami Health District; neighboring Jackson Memorial Hospital and the Miami VA Hospital. It includes approximately 30 clinics, in which physicians and other providers from the Miller School of Medicine practice out of. Although the hospital provides all service-lines, their primary specialties are in the Neuro-, Gastrointestinal, and Hematology/Oncology service lines.

Sylvester Comprehensive Cancer Center opened in 1992 to provide comprehensive cancer services to the South Florida Community. Together with the 40-bed inpatient hospital, University of Miami Hospital and Clinics - Sylvester or UMHC Sylvester services as the diagnosis, treatment, and research hub for the UM health system.

Bascom Palmer Eye Institute serves as the Department of Ophthalmology for the University of Miami School of Medicine in Miami, Florida. Their mission is to enhance the quality of life by improving sight, preventing blindness, and advancing ophthalmic knowledge through compassionate patient care and innovative research; with 60 ambulatory beds and 10 inpatient beds.

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Job Summary

We are seeking an Assistant Director of Clinical & Patient Services to join our team in Miami, FL

Key Responsibilities:

Oversee and manage a diverse range of responsibilities within Patient and Food Services, accounting for 60% of the role's focus, including:

  • Implement and enforce policies and procedures related to patient services, ensuring compliance with healthcare standards and regulations.

  • Lead menu development initiatives, catering to various dietary needs and preferences while adhering to nutritional guidelines.

  • Coordinate with relevant stakeholders for the integration of MyDining and other systems, enhancing operational efficiency and service delivery.

  • Spearhead projects aimed at optimizing patient and food service operations, leveraging innovative solutions to enhance overall patient experience.

  • Provide operational guidance and support to ensure seamless day-to-day functioning of patient and food service departments.

Manage clinical responsibilities, constituting 40% of the role's focus, with a primary emphasis on operational aspects rather than direct patient care, including:

  • Collaborate with clinical teams to align patient and food service operations with clinical objectives and standards.

  • Support the development and implementation of clinical policies and procedures to improve patient outcomes and safety.

  • Ensure effective communication and coordination between patient services and clinical staff to facilitate smooth patient care processes.

  • Lead a team of two Patient Services Managers, providing mentorship, guidance, and support to ensure the achievement of departmental goals and objectives.

  • Focus primarily on operational aspects and projects, with no direct involvement in patient treatment or clinical decision-making.

  • Act as a liaison between various departments to facilitate seamless integration and collaboration across patient services, food services, and clinical operations.

Qualifications:

  • Credentialed as a Registered Dietitian by the Commission on Dietetic Registration (CDR), required

  • Licensed by the State Dietetics Licensing Board in states where applicable, required

  • Three (3) years of experience in healthcare as a Registered Dietitian, which includes managerial responsibilities in clinical and patient services (2 years minimum), required

  • Master’s degree, preferred

  • Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record & diet office systems, and nutrient analysis programming

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Associates at Morrison Healthcare are offered many fantastic benefits.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Flexible Time Off

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Req ID: 1294934

Morrison Healthcare

CANDACE ROBERTSON

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