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UPMC Medical Assistant, Senior - Meadville Outpatient Center in Meadville, Pennsylvania

Welcome to the UPMC team! We are a dynamic healthcare organization dedicated to providing exceptional patient care across various specialties. As a Medical Assistant, you will play a pivotal role in assisting physicians and ensuring the smooth operation of our clinical practice. Your commitment to service excellence, leadership skills, and ability to work collaboratively within a team will be instrumental in delivering high-quality care to our patients. Join us as we strive for excellence in healthcare delivery and professional growth. This full-time position will work Monday through Friday from 8:00am to 4:30pm with no holidays, evenings or weekends required!

Title and starting pay rate of this position may vary based on years of experience.

As a Medical Assistant you will:

· Guide Workflow: Direct and coordinate the daily tasks of clinical staff, ensuring efficient patient care delivery and adherence to established protocols.

  • Supervisory Support: Assist management staff in supervisory activities, including mentoring, orienting, and providing ongoing training to current and new staff members.

· Departmental Leadership: Collaborate with management to develop and implement departmental goals, processes, and procedures to enhance service quality and patient safety.

· Epic Care Super User: Serve as the departmental super user for Epic Care, providing expertise in electronic health record management and optimization.

· Quality Improvement: Work closely with the Manager to identify opportunities for improvement in clinical and non-clinical functions, infection control procedures, and patient assessments.

· Communication and Education: Conduct routine meetings with staff to communicate procedural changes, provide education, and ensure adherence to best practices.

· Patient Care: Assist physicians with patient care activities, including obtaining medical records, scheduling appointments, preparing exam rooms, and performing clinical procedures.

· Patient Education: Provide individualized patient and family education and supportive counseling as needed, ensuring understanding of treatment plans and follow-up care.

· Administrative Tasks: Handle administrative duties such as answering calls, verifying insurance coverage, and maintaining patient records in compliance with HIPAA regulations.

· Compliance and Safety: Ensure compliance with regulatory agencies' requirements (OSHA, CLIA, PA Department of Health) and maintain strict confidentiality related to medical records and patient data.

If you are a service-oriented team player with a passion for healthcare excellence and a desire to lead and inspire others, we invite you to join our team as a Medical Assistant. Together, we will make a meaningful difference in the lives of our patients and communities.

  • High school diploma or equivalent is required.

  • Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)

  • OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)

  • OR at least 1 year of patient care experience required.

  • Must be responsible and demonstrate proficiency in three practice category specific tasks.

  • Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

  • Phlebotomy skills are preferred but not required Licensure, Certifications, and Clearances:

  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

  • CCM training is required within 60 days of hire and annually thereafter.

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

  • Act 31 Child Abuse Reporting with renewal

  • Act 33 with renewal

  • Act 34 with renewal

  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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