CASY-MSCCN Jobs

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The opportunity

Technology Overview:

• New Relic Suite, Broadcom APM, Dynatrace Synthetics, and PRTG, and others in use by teams across ManulifeAIOps technologies such as Moogsoft

• Devo

• Azure, Pivotal Cloud Foundry (PCF), Docker, Kubernetes and other components supporting a highly automated global engineering platform

• ITIL tools such as ServiceNow

• xMatters notification software

• Virtual infrastructure running Red Hat Enterprise Linux and Windows operating systems

• Languages such as Java, JavaScript, .NET, .NET Core, Node.JS, React and Angular

• Markup languages such as HTML, CSS, Swift and/or similar technologies

• Scripting languages such as PowerShell and Python

• Open source!

As a GTSM Platform Reliability Engineer, you will:

• Support our Product Line Engineering (PLE) organizations to develop resilient and highly scalable applications, working closely with our operations staff to support these applications while maintaining a strong focus on application reliability

• Champion, promote, and deploy the effective use of innovative application monitoring and AIOps-based machine learning tools

• Facilitate monitoring and custom instrumentation across our business-critical applications, including the consultation and management of agent-based, agentless, synthetic and scripted monitoring technologies

• Address incidents and problems within the platforms, with rotational accountability for on-call support

• Collaborate with platform and software engineers, site reliability engineers, product managers and engineering leadership to uncover difficulties and opportunities to accelerate the delivery of new value through software

• Prototype and build new capabilities to increase the leverage of platform operations and security

• Deliver an outstanding user experience to our engineers with a focus on reliability

You will bring and continuously build upon the following skills:

• An entrepreneurial spirit and comfort working within a constantly evolving environment; you love the challenge of working on a small team and being part of a larger movement to change the reliability engineering culture of an enterprise

• Advance knowledge abilities and divisional adoption of monitoring platform and machine learning stacks, promoting their effective use and enable data-driven decision making

• Understanding of distributed cloud platforms through configuration, deployment, and lifecycle management automation tools

• Familiarity with agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features

• Experimenting with emerging technologies and understanding how they will impact what comes next. Ensuring that the end-to-end pipeline is effectively instrumented for reliability

• A capacity for constant learning from both success and failure, remaining open to change and continuous improvement

• Excellent organizational and problem-solving abilities

• Strong verbal and written communication with the ability to effectively articulate and communicate technical vision, possibilities, and outcomes across all levels in the organization

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .