Job Information
GROUP HEALTH COOP OF SOUTH CENTRAL Reception Team Clinic in MADISON, Wisconsin
JOB REQUIREMENTS: Reception Team Staff - Clinic Hatchery Hill Clinic - 3051 Cahill Main, 3051 Cahill Main, Fitchburg, Wisconsin, United States of America Req #1835 Thursday, May 9, 2024 Group Health Cooperative of South Central Wisconsin. BETTER TOGETHER Full time position located at our Hatchery Hill Clinic. The Reception Team Staff - Clinic position is responsible for providing a wide range of administrative support activities including answering the telephone (serving as back up to nurse and practitioner phone lines), directing and checking in of patients and other customers properly, scheduling appointments, answering general questions, collecting fees, and organizing the desk. The incumbent works under the general supervision and review of the Reception Team Leader. The incumbent knows and abides by all Group Health Cooperative of South Central Wisconsin (GHC-SCW) organizational and departmental policies, sets personal standards and strives for high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner.The incumbent understands our Mission, Vision and Common Values (stated below) and is committed to promote these values in behavior and attitude. Our Mission Statement: We partner with members and the communities we serve to maximize health and well-being. Our Vision: As a local, not-for-profit, member-owned Cooperative, we are the most trusted resource for lifelong health and well-being in the communities we serve. Our Values: We are a not-for-profit Cooperative We are member-centered We are equitable and inclusive We are quality-driven We are innovative We are community involved GHC-SCW is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. GHC-SCW is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees, members, and patients feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard. We believe: Healthcare is a human right. In treating all people with dignity and respect. There is strength in diversity. Equity celebrates our humanity. We are better together. JOB SPECIFIC QUALIFICATIONS High school graduate or equivalent required. Minimum six (6) months work experience in a setting that requires customer service skills required. Work experience in a Medical Reception setting preferred. Relevant training may be substituted for work experience. Previous experience using the telephone in a service capacity preferred. Experience... For full info follow application link. Group Health Cooperative is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/AB79806874144784