Job Information
UW HOSPITAL & CLINICS Patient Scheduling - Appointment Call in MADISON, Wisconsin
JOB REQUIREMENTS: Patient Scheduling - Appointment Call Center - 31086 DESCRIPTION/RESPONSIBILITIES: Work Schedule : This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department. Pay : UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Join the #1 hospital in Wisconsin where you\'ll be the gateway to remarkable healthcare by providing excellent phone-based customer service! We are seeking Patient Scheduling Specialists to: * Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. * Make outgoing phone calls to patients to schedule their appointments. * Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. Our Commitment to Diversity, Equity, and Inclusion UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans. Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity ***** OTHER EXPERIENCE AND QUALIFICATIONS: Education : Minimum - High school diploma or equivalent. Preferred - Associate or Bachelor\'s degree in Business Administration, Healthcare, or other related field. Work Experience : Minimum - One (1) year of previous experience working in an office or customer service environment. Preferred - Previous experience working in healthcare, experience scheduling patients, and experience coordinating multiple activities in an office setting. ***** APPLICATION INSTRUCTIONS: Apply Online: https://ars2.equest.com/?response_id=cabcda3b215f74108ce90758fe41343e Other: Applicants ONLY to apply via URL link provided!