Job Information
Universal Health Services RECEPTIONIST in MADERA, California
Responsibilities
River Vista Behavioral Health sits along the bluffs overlooking the San Joaquin River, this brand new, 128-bed facility, will provide high-quality and advanced behavioral health services to residents and visitors in the Central Valley. The new hospital will employ more than 250 people, including clinicians, nurses, mental health technicians, support staff and administration.
We are currently seeking a compassionate and hardworking RECEPTIONIST The Receptionist is responsible for greeting and assisting all visitors, answering the switchboard, documenting incoming deliveries, processing incoming and outgoing mail and providing clerical support as requested. In addition, the Receptionist prepares weekday deposits, prepares monthly statements for mailing, assists with various clerical duties and projects as assigned, and may assist with completing appropriate paperwork for new admissions during after-hours shifts if assigned as well as maintain the Receptionist schedule and serve as back up as needed.
QUALIFICATIONS
Education : High school graduate or equivalent required.
Experience: Two (2) years’ experience on a multi-line telephone switchboard, preferably in a heath care environment and any combination of education, training, or experience in a hospital environment.
Additional Requirements: May be required to work occasional overtime and flexible hours.
PRIMARY RESPONSIBILITIES
Follow the facility guest relations program when greeting and assisting all visitors, ensuring all visitors sign the visitor log and obtain a visitor pass.
Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings.
Utilize the paging system to announce callers as required.
If assigned, provide clerical support to admissions
Collate admission folder as required.
Keypunch revised patient data as required.
Ensure an adequate supply of pre-stuffed admission folders and distribute properly
Assist with misc. patient account folders on a daily basis
Process all outgoing and incoming mail
If assigned, provide assistant to patients and employees, such as change, checking valuables, providing meal tickets and providing postage as assigned.
Adhere to facility, department, corporate, personnel and standard policies and procedures.
Attend all mandatory facility inservices and staff development activities as scheduled.
Adhere to facility standards concerning conduct, dress, attendance and punctuality
Maintain confidentiality of facility employees and patient in
Support facility-wide quality/performance improvement goals and objectives
Input authorization letters in patient files.
Reconcile monthly Petty Cash for Business Office Director.
Coordinate outside meetings with room assignments.
Qualifications
KNOWLEDGE, SKILLS, AND ABILITY
THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITY AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITY REQUIRED FOR THIS POSITION .
Knowledge of PBX switchboard operations and paging systems.
Knowledge of all code procedures.
Knowledge of computers and business software.
Knowledge of basic business office clerical functions.
Skill in organizing and prioritizing workloads to meet deadlines.
Skill in telephone etiquette and paging procedures.
Effective oral and written communication skills.
Ability to communicate effectively with patients and co-workers.
Ability to adhere to safety policies and procedures.
Ability to use good judgement and to maintain confidentiality of
information.Ability to work as a team player.
Ability to demonstrate tact, resourcefulness, patience and dedication.
Ability to accept direction and adhere to policies and procedures.
Ability to recognize the importance of adapting to the various patient age groups (adolescent, adult and geriatric).
Ability to work in a fast-paced environment.
Ability to meet corporate deadlines.
Ability to react calmly and effectively in emergency situations.
PHYSICAL, MENTAL, AND SPECIAL DEMANDS
THIS SECTION DESCRIBES HOW AN EMPLOYEE IN THIS POSITION CURRENTLY PERFORMS THE FUNCTIONS OF THIS POSITION. MODIFICATIONS TO THE MANNER IN WHICH THIS JOB MAY BE PERFORMED WILL BE REVIEWED ON A CASE BY CASE BASIS.
Ability to work a 40 hour week.
Ability to sit for long periods, up to 8 hours.
Ability to use both hands in fine manipulation of small tools (copier, computer, telephone, typewriter, calculator, safe, facsimile machine).
Ability to push and pull up to 10 lbs. (file cabinet drawers, computer paper boxes).
Ability to see well enough to read handwritten and typewritten material.
Ability to lift and carry up to 25 pounds to move transfer file boxes, data processing paper, newly admitted patient’s belongings, as required.
Ability to frequently reach, turn and twist above and below the waist daily to retrieve files from top shelves to get office supplies from upper shelves in supply closet.
Ability to hear and speak well enough to answer and communicate on the facility switchboard.
Ability to handle a variety of repetitive tasks.
Additional Requirements :
A strong knowledge of The Joint Commission, HCFA, OSHA regulations, and patient rights standards and all other applicable federal and state laws and regulations governing mental health care facilities.
One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. UHS is recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.
EEO Statement:
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice:
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.