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STAFF DEVELOPMENT SPECIALIST, ISD (TRAINING & DEVELOPMENT)

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STAFF DEVELOPMENT SPECIALIST, ISD (TRAINING & DEVELOPMENT)

Salary

$75,860.88 - $102,219.36 Annually

Location

Los Angeles County, CA

Job Type

Full time

Job Number

W1901I

Department

INTERNAL SERVICES

Opening Date

01/25/2024

• Description

• Benefits

• Questions

Position/Program Information

EXAM NUMBER

W-1901-I

When to Submit Your Application

The application filing period will begin January 26, 2024, at 7:00 a.m., (PT). This examination will remain open until the needs of the service are met and is subject to closure at any time without prior notice.

Type of Recruitment: Open Competitive Job Opportunity

No withhold or out-of-class experience accepted.

Check Out Our Outstanding Benefits!

The County provides an excellent benefits package that allows employees to choose benefits that meet their specific needs. The package includes:

• Retirement Plan – The successful candidate will participate in a defined benefit plan

• Cafeteria Benefit Plan – Benefits may be purchased from the MegaFlex Cafeteria Benefit Plan using a tax-free County contribution of an additional 19% of the employee’s monthly salary.

• Flexible Spending Accounts – In addition to tax-free medical and dependent care spending accounts, the County contributes $75 per month to the Dependent Care Spending Account.

• Savings Plan (401k) – Optional tax-deferred income plan that may include a County matching contribution up to 4% of employee’s salary.

• Deferred Compensation Plan (457) – Optional tax-deferred income plan that may include a County matching contribution up to 4% of employee’s salary.

• Holidays – 13 paid days per year

Who We Are

The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $873 million and 2,183 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing and contracting, ISD is the County's trusted partner and provider of choice.

The Opportunity

We're seeking a Staff Development Specialist for our Training and Development section with excellent written and oral communication skills to engage diverse audiences effectively. The ideal candidate should excel in classroom delivery, curriculum design, and have a proven track record in planning and coordinating training programs. They must adhere to established standards, while managing multiple and diverse tasks under tight deadlines, and cultivating strong employee relations and a positive work environment.

Essential Job Functions

Position Responsibilities:

Conducts research and analysis of training needs and makes recommendations to management concerning the need for new training programs, course content and for revisions in existing training programs to increase their effectiveness.

Identifies, organizes and sequences subject matter to be taught in training programs to assure maximum effectiveness; develops educational material and prepares training manuals and other training aids; develops and administers pre and post training tests to determine the effectiveness of the subject training; and conducts or assists line management and supervisors in the conduct of training provided to employees of the department.

Plans, develops, and implements employee training and orientation programs based on needs determined from input provided by management and staff.

Confers with management and staff inside and outside the department in developing training programs to increase staff effectiveness in areas such as customer service, marketing, and management.

Assesses and determines training needs of the department through investigation, consultation, and evaluation of training requests.

Reviews and evaluates the effectiveness of departmental training programs, and makes recommendations for improvements or changes as necessary.

Participates in the vendor contracting and solicitation process for vendors who provide training services by preparing Statements of Work (SOW), assessing vendor training qualifications, and reviewing and monitoring contracts for selected vendors to ensure training services provided are in accordance with contractual agreements.

Surveys and researches industry publications and literature to keep abreast of current industry trends and training methods.

Coordinates the activities of others engaged in conducting training sessions for employees of the department.

Performs other related assignments.

Supervises staff as needed.

Requirements

Requirements to Qualify:

Option 1: A Bachelor's Degree in Business Administration, Organizational Development, Education, Adult Learning, Human Resources, Psychology, or closely related field and two (2) year's professional experience* developing and implementing employee training programs.

Option 2: Three (3) years' experience at the level of the County class of Administrative Assistant III**; two (2) years of which must have been included experience developing or assisting in the development, implementation and monitoring of departmental training programs.

License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Expectations:

This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Special Requirement Information:

*Professional experience is defined as paid work experience that is relevant to a specific role or industry. Professional experience applies to those who have accrued experience through full-time work in a field where related education is a requirement or in a field where an individual must have a professional license.

Administrative Assistant III in the service of Los Angeles County is defined as analyzing and making recommendations for the solution of highly complex* operating, budgetary and financing, and other management problems of a County department, and participates in the implementation of their solution.

*Highly complex is defined as a significantly greater degree of originality, innovation, critical thinking, resourcefulness, and conceptualization required to perform the task.

Additional Information

Our Assessment Process:

PART I- An evaluation of training and experience weighted at 30% measuring project facilitator skill, computer software knowledge, public speaking, and knowledge of government standards based upon application information, desirable qualifications, and supplemental questionnaire.

Only candidates who achieve a passing score of 70% or higher on Part I will proceed to Part II of this examination.

PART II- A multiple choice test weighted at 70% measuring reading comprehension, deciding and initiating action, delivering results and meeting customer expectations, persuading and influencing, planning and organizing, and working with people.

Applicants must meet the Requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register.

In accordance with Civil Service Rule 7.19, the multiple choice test is standardized and copyrighted and therefore not subject to review.

TRANSFER OF SCORES :

Applicants that have taken identical test part(s) for other exams within the last 12 months, will have their test responses for the identical test part(s) automatically transferred to this examination. This examination contains test parts that may be used in the future for new examinations. Your scores will be transferred to the new examination and may not be allowed to re-take any identical test parts for at least 12 months.

ELIGIBILITY INFORMATION:

The names of candidates receiving a passing grade in the examination will be placed on the Eligible Register in the order of their score group for a period of twelve (12) months following the date of promulgation. PASSING THIS EXAMINATION AND BEING PLACED ON THE ELIGIBLE REGISTER DO NOT GUARANTEE AN OFFER OF EMPLOYMENT.

Applications will be processed on as-received basis and those receiving a passing score will be promulgated to the Eligible Register accordingly.

The written test invitation will be sent to candidates via email. Candidates are responsible for providing a valid email address in their application that can receive email from hr.lacounty.gov. Please addrmendez@isd.lacounty.gov andinfo@governmentjobs.com (infor@governmentjobs.com) to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk mail.

Final results will be sent by email. Test scores cannot be given over the phone.

TEST PREPARATION:

Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website athttp://hr.lacounty.gov/. Please click on Job Info Center, then click on Employment Test Preparation. You can also access test preparation for the computerized portion of the test by going tohttp://www.shldirect.com/practice_tests.html. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary.

VACANCY INFORMATION:

The resulting Eligible Register for this examination will be used to fill one vacancy in the Internal Services Department.

SHIFT: Day

APPLICATION AND FILING INFORMATION:

Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the websitehttps://www.governmentjobs.com/career/lacounty.

Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Bgarcia@isd.lacounty.gov info@governmentjobs.com , and noreply@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made.Falsificationof any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:

LA County Public Library has announced they are reopening some libraries with limited hours access throughout LA County. Refer to their website athttps://lacountylibrary.org/reopening/for more information. For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

FAIR CHANCE INITIATIVE:

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction historyunless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, not limited to, evidence and extent or rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, and convictions or court records which are exempted by a valid court order do not have to be disclosed.

Contact us:

Exam Number: W1901I

Department Contact Name: Bianca Garcia

Department Contact Phone: ( 323) 443-8832

Department Contact Email: Bgarcia@isd.lacounty.gov

California Relay Services Phone: (800) 735-2922

ADA Coordinator Phone: (323) 267-2432

Teletype Phone: (800) 899-4099

Alternate Teletype Phone: (800) 897-0077

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

Your Responsibilities:

1.Completing Your Application:

a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted.

b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title.

c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation.

2.Requirements on Job Posting:

a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time.

b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual age 40 or older.

c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable.

3.Application Deadline: All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed.

4.Change of Name or Address: To change personal information such as your name or address, log into your profile onwww.governmentjobs.comand make the necessary change. This can be done at any time.

5.Equal Employment Opportunity/Non-Discrimination Policy:

a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation(s) may be subject to verification, consistent with state and federal law. All accommodation-related information will remain confidential.

Disclaimer: The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction that may affect the employment application or the application selection process.

You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty.

The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system.

The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis.

NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet.

By accepting the Use Disclaimer set forth herein, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer.

Test Preparation: Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website athttps://hr.lacounty.gov/. Additional resources may be listed on the job posting.

Veteran’s Credit: In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit.

A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty.

This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at:https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/

Accreditation Information: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies that are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information is available at:http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdfandhttp://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC EResourceGuide.pdf (https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf)

Background Check: The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about a conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Career Planning: Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttps://career-pathfinder.hr.lacounty.gov/#/.

Benefit Information: Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) – unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California.

Americans with Disabilities Act of 1990: All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible.

Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, disability, or any other characteristic protected by state or federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.

Los Angeles County Child Support Compliance Program: In an effort to improve compliance with court ordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information.

Social Security Act of 2004: Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA-1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the websitewww.socialsecurity.gov, or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office.

Employment Eligibility Information: Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility.

The California Fair Employment and Housing Act(Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) and other applicable laws prohibit employment discrimination based on an applicant's protected characteristics, including race, color, religion, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, sexual orientation, age, pregnancy, childbirth, and other characteristics.

COVID-19 VACCINATION: Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

Updated February 2024

For detailed information, please clickhere (http://hr.lacounty.gov/benefits/)

01

The information you provide on the following supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. Please be a specific as possible and include all information as requested.

Comments such as "see resume or application" will not be considered as a response. Please note that all information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal. I understand the above information and instructions.

• I understand the above information and instructions.

  02

  Many important notifications such as test invitation, and other special information are only communicated via email.DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position.

Moreover,please add Bgarcia@isd.lacounty.gov to your email address book and to the list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

The County of Los Angeles will not consider allegations of not receiving the email notification as an acceptable reason to authorize a reschedule or late exam administration.

• I understand the above information and instructions.

  03

  Option 1: Do you possess a Bachelor's Degree in Business Administration, Organizational Development, Education, Adult Learning, Human Resources, Psychology, or closely related field and two (2) year's professional experience developing and implementing employee training programs?

• Yes

• No

  04

  In order to meet the requirements under Option 1, you MUST attach a legible copy of your official college transcripts or degree at the time of filing or within five (5) days of application submission.

Failure to submit a legible copy of your degree or official college transcripts within five (5) days of application submission will result in application denial.

How will you submit a copy of your degree or official college transcripts?

• As an attachment to my application.

• By way of email to Bgarcia@isd.lacounty.gov.

• N/A

  05

  Option 1: Do you possess two (2) year's professional experience developing and implementing employee training programs?

• Yes

• No

  06

  If you answered "Yes" to question 5, describe your experience developing and implementing employee training programs?

Please provide a full description of the scope of responsibility and your duties performed. Please ensure to include the following information: Payroll Title; Department and Division/Section/Unit; Dates of Employment: From (mm/dd/yyyy - (mm/dd/yyyy); Number of hours worked per week; Duties performed and percentage (%) of time performed; Name of Supervisor; Supervisor's phone number/email

Comments such as "see resume or application" or incomplete responses will not be considered.THE EXPERIENCE YOU CLAIM MUST BE CONSISTENT WITH THE EXPERIENCE LISTED ON YOUR APPLICATION.If you do not have this experience, please type "N/A".

07

Option 2: Do you possess three (3) years' experience at the level of the County class of *Administrative Assistant III; two (2) years of which must have been included experience developing or assisting in the development, implementation and monitoring of departmental training programs?

*Administrative Assistant III in the service of Los Angeles County is defined as analyzing and making recommendations for the solution of highly complex operating, budgetary and financing, and other management problems of a County department, and participates in the implementation of their solution.

• Yes

• No

  08

  If you answered "Yes" to question 7, describe your experience developing or assisting in the development, implementation and monitoring of departmental training programs

Please provide a full description of the scope of responsibility and your duties performed. Please ensure to include the following information: Payroll Title; Department and Division/Section/Unit; Dates of Employment: From (mm/dd/yyyy - (mm/dd/yyyy); Number of hours worked per week; Duties performed and percentage (%) of time performed; Name of Supervisor; Supervisor's phone number/email

Comments such as "see resume or application" or incomplete responses will not be considered.THE EXPERIENCE YOU CLAIM MUST BE CONSISTENT WITH THE EXPERIENCE LISTED ON YOUR APPLICATION.If you do not have this experience, please type "N/A".

09

TRAINING AND EXPERIENCE BEYOND REQUIREMENTSGeneral Information:This Training & Experience (T&E) Questionnaire is a self-assessment. You will respond to questions about your training and experience related to having acquired the necessary knowledge, skills, and abilities to successfully perform theStaff Development Specialist, ISDposition. All information that you provide is subject to verification. The assessment will cover the following competencies:1. Project Facilitator Skill:Knowledge gained through experience; details in the analysis, planning, and implementation of new training programs and for revisions with existing training programs.2. Computer Software Knowledge:Knowledge of and experience with the Learning Management System or a similar online training scheduling system, Microsoft Word, Excel, and Power Point.3. Public Speaking:The ability to speak in front of a large group of audience.4. Knowledge of Government Standards:Knowledge of relevant policies, procedures, and strategies to ensure compliance of mandated government standards within the department. This assessment is weighted30%. Candidates must pass with a score of 70% or above to participate in the written test for this examination. All completed questionnaires will be scored according to standardized criteria.Instructions for CompletionCarefully read the official County job bulletin for this examination. You will receive points for each question based on the response(s) you provide. You will receive zero points for any question on which you a) do not provide a response, or b) do not provide a brief description from your training and/or experience, when prompted, that supports the response(s) you have indicated.Referrals to a resume or the County application will be considered a non-response.Certification StatementBy completing the following, I hereby attest that all information I have provided in this T&E Questionnaire is true and complete to the best of my knowledge.I acknowledge that Human Resources staff may contact my employers to verify the information that I have provided. I understand that any misrepresentations, falsifications, or omissions of material facts violates Civil Service Rules and may subject me to actions including removal from this examination. Furthermore,I certify that I will not disclose the questions used in this examination to any candidate nor will I provide any information to anyone concerning anything related to the questions posed to me other than concerned parties in an official protest or appeal.I understand that violation of this agreement can result in my disqualification from this examination as provided by Civil Service Rules.

• Yes

  10

  Indicate any professional certifications you possess in a training and employee/organizational development related area (select all that apply).

• None

• Associate Professional in Talent Development (APTD)

• Certified Professional Learning and Performance (CPLP)

• Certified Professional in Training Management (CPTM)

• Certified Training and Development Professional (CTDP)

• Certified True Colors Facilitator

• Certified Lean Six Sigma Green Belt

• Other

  11

  In the comment box below, provide the name and contact information of the organization that certified you and the date you were certified. Additionally, ensure you have attached a copy of your certificate to your application. If you do not possess any certifications, please type "DOES NOT APPLY."

  12

  To what extent have youdesignedanddevelopedtraining programs for an organization? This includes performing and preparing training needs analyses, consulting management and subject matter experts, conducting focus groups, and preparing and administering training surveys.

• I have minimal to no education, experience, or training relevant to this.

• I have been trained in this, but have not done it independently.

• I have done this independently, but not frequently.

• I have done this independently, as a regular and frequent part of my job.

• I have trained and provided feedback to others in their performance of this task.

  13

  In the comment box below, describe your experience and provide specific examples that illustrate your skill level in the above response (please limit your response to 200 words). If you do not have any experience designing and developing training programs, please type "DOES NOT APPLY."

  14

  Indicate the total number of hours you have spent conducting formal trainings within the last three years.

• 0

• 1-150

• 151-300

• 301-600

• 601-1200

• 1201 or more

  15

  In the comment box below, indicate the position title, employer, supervisor name and phone number, approximate employment dates, and descriptions of the trainings/courses taught. If you have not conducted any trainings, please type "DOES NOT APPLY."

  16

  Indicate any areas of government compliance training(s) you have conducted (select all that apply).

• None

• Cal/OSHA

• Safety

• State

• Federal

  17

  In the comment box below, please describe your experience conducting government compliance training(s) and specify 1) topic of the training, 2) length of the training, and 3) level of the audience. If you do not have any experience conducting government compliance training, please type "DOES NOT APPLY."

  18

  Indicate the largest number of people per training session that you have given a formal presentation (e.g., staff training, employee orientation, student instruction in a classroom, conference speech).

• 0

• 1-25

• 26-50

• 51-100

• 101 or more

  19

  In the comment box below, please describe your experience conducting formal presentations and specify 1) topic of the presentation, 2) length of the presentation, and 3) level of the audience. If you have not given any formal presentations, please type "DOES NOT APPLY."

  20

  To what extent have you reviewed and evaluated training programs for an organization? This includes evaluating the effectiveness of training content and delivery through assessments, observations, surveys, and data analysis.

• I have minimal to no education, experience, or training relevant to this.

• I have been trained in this, but have not done this independently.

• I have done this independently, but not frequently.

• I have done this independently as a regular and frequent part of my job.

• I have trained and provided feedback to others in their performance of this task.

  21

  In the comment box below, describe your experience and provide specific examples that illustrate your skill level in the above response (please limit your response to 200 words). If you do not have any experience reviewing and evaluating training programs, please type "DOES NOT APPLY."

  22

  Indicate the proficiency level that BEST represents your expertise with the Learning Management System or a similar online training scheduling system.

• i have minimal to no experience with the Learning Management System or a similar online training scheduling system.

• Basic - includes searching and registering for courses, completing courses, and saving certificates of completion.

• Intermediate - includes registering and removing other employees from courses.

• Advanced-includes creating tutorials and trainings.

  23

  In the comment box below, describe an accomplishment that illustrates your proficiency level with the Learning Management System or a similar online training scheduling system (please limit your response to 200 words). If you do not have experience using Learning Management System or a similar online training scheduling system, please type "DOES NOT APPLY."

  24

  Indicate the proficiency level that BEST represents your expertise with Microsoft Word or a similar word processing program.

• I have minimal to no experience with this program.

• Basic - includes editing text; navigating in a document and performing a search; formatting characters and paragraphs; working with tabs, indents, margins, lists, breaks, and spacing; creating tables; and printing documents, envelopes, and labels.

• Intermediate - Includes creating templates; creating, sorting, and filtering mail merges; customazing Toolbars, inserting graphic elements, running and recording Macros; and adding hyperlinks.

• Advanced - includes using graphic effects such as clip art; working with large documents that required a table of contents, footnotes and cross-references; managing and tracking document changes using highlights and comments; managing Macro commands; and understanding the notions of Visual Basic Application programming.

  25

  In the comment box below, describe an accomplishment that illustrates your proficiency level, as you indicated above, with Microsoft Word or a similar word processing program (please limit your response to 200 words). If you do not have experience using Microsoft Word or a similar word processing program, please type "DOES NOT APPLY."

  26

  Indicate the proficiency level that BEST represents your expertise with Excel or a similar spreadsheet program.

• I have minimal to no experience with this program.

• Basic - includes using menu commands; formatting cells, rows, and columns; using simple arithmetic functions in the formulas, modifying a database and inserting data from another application; and printing worksheets and workbooks.

• Intermediate - includes creating, modifying, and formatting charts; using graphic objects; performing multiple-level sorting; using mathematical, logical, statistical, and financial functions; grouping and disassociating data and performing interactive analysis; creating and modifying some Macros commands.

• Advance - includes using advanced functions (e.g., VLOOKUP, IF, IS); working with pivot tables; using spreadsheet web components; managing Macro commands; and performing some programming in Visual Basic Application.

  27

  In the comment box below, describe an accomplishment that illustrates your proficiency level, as you indicated above, with Excel/spreadsheets (please limit your response to 200 words). If you do not have experience using Excel or a similar spreadsheet program, please type "DOES NOT APPLY."

  28

  Indicate the proficiency level that BEST represents your expertise with PowerPoint or a similar presentation program.

• I have minimal to no experience with this program.

• Basic - includes creating title and bullet slides; modifying slide text and outline view; selecting a template; inserting a table; working with text, drawn objects, and drawing tools; creating and organization chart; and printing a presentation.

• Intermediate/Advanced- includes creating a template; inserting movies and sound; building interactive presentations with hyperlinks and action buttons; and exploring online meetings and broadcasting presentations.

  29

  In the comment box below, describe an accomplishment that illustrates your proficiency level, as you indicated above, with PowerPoint or a similar presentation program (please limit your response to 200 words). If you do not have experience using PowerPoint or a similar presentation program, please type "DOES NOT APPLY."

  Required Question

Agency

County of Los Angeles

Address

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Los Angeles, California, 90010

Website

http://hr.lacounty.gov

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