Job Information
Blackstone Consulting Sr. Operations Manager in Los Angeles, California
Description/Job Summary
ABOUT BLACKSTONE CONSULTING, INC
Blackstone Consulting, Inc. (BCI) is a minority-owned, 8,000 employee, global service provideroverseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our security division, we help organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your security career with BCI. Together, we are building a best-in-class security operation and are looking for top talent to join us in this effort. We are an equal opportunity employer committed to a diverse workforce.
BCI seeks a dedicated and passionate Security Manager to serve as an integral part of the security and care delivery teams.
On a typical day as an Operations Manager, you can expect:
A fast-paced, exciting, and challenging environment.
A collaborative and rewarding team atmosphere.
To remain active, engaged, and moving;
Ever-changing conditions that can move from quiet calm to extreme urgency in an instant;
To learn new professional and interpersonal skills;
To make a positive impact on someone's health and wellbeing every day!
Core Competencies:
Security Basics: Ability to learn, retain, and perform basic security functions;
Risk Management: Ability to identify, educate, manage, and report security risks impacting service delivery;
Communication: Ability to listen, share, modify information effectively amongst different stakeholder groups and in varying departments;
Service Delivery: Ability to consistently demonstrate professional behavior that is responsive to the needs of the client;
Leadership: Ability to motivate, inspire, and influence others.
Core Responsibilities Include:
Managing the security services and related operations provided to an assigned account, including client services and problem resolution, service enhancement and expansion, new business development, operational effectiveness, and preparation of post orders
Coaching, developing and leading Security Officers and Supervisors
Building data-driven business cases and implementing administrative and operations programs
Observing and immediately reporting any signs of crime, disorder, safety hazard, and unusual activity
Verbally and physically de-escalating individuals as needed
Directing persons causing a disturbance to exit the property in a calm and respectful manner
Responding to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency
Inspecting all security devices and fire control equipment
Screening members, visitors, and client employees to expedite their admittance to the facility
Preparing logs and investigative reports, as required, by writing, typing, or entering accurate information that can be easily interpreted by fellow officers and supervisors
Reading and interpreting police reports, local and state law, and procedure manuals
Accurately entering information and maintaining the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manual
Ensuring that all property removal is conducted within appropriate policy requirements and in accordance with client standards
Company benefits include:
Hands-on training, professional development, and career advancement opportunities
Exceptional health, dental, and vision insurance
Minimal Qualifications at Entry:
Be 18 years of age and possess a high school diploma or GED
Have a reliable and functional means of communication (i.e., cell phone)
The legal right to work in the United States
Fluent in English writing and speaking
Possess a valid government-issued driver's license or state-issued I.D.
Active state issued guard card preferred
One year experience as a Security Manager
Participate in a pre-employment drug and background screening process
Complete training on defusing assaultive behavior
EOE/M/F/D/V/SO