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Job Information

Arkansas Children's Clinical Support Assistant in Little Rock, Arkansas

Work Shift:

Night Shift

Time Type:

Part time

Department:

CC013150 2D Burn Center

Summary:

Burn Unit, Part Time, 7p-7a, every Friday

The Clinical Support Assistant (CSA) is accountable for basic patient care and clerical support to assigned area(s) as delegated by licensed nursing staff. The primary patient care role responsibilities of the CSA include assisting or performing activities of daily living, obtaining vital signs, maintaining a safe and patient and family-centered care environment, providing excellent customer service to patients, families, and team members. The CSA performs all job responsibilities using good judgment and problem-solving skills.

Additional Information:

Required Education:

High school diploma or general education degree (GED)

Recommended Education:

Required Work Experience:

Related Field - 1 year of experience

Recommended Work Experience:

Technicians - 1 year of experience, AC employee with clinical experience or completion of a semester of healthcare curriculum.

Required Certifications:

Recommended Certifications:

Certified Nursing Assistant (CNA) - Arkansas Department of Long Term Care

Description

PRIMARY DUTIES AND RESPONSIBILITIES

  1. Care of the Patient
  • Completes patient care (may include V/S, I&O's, heights, weights, head circumference, ADL's and other patient care related assignments) in a safe, efficient and timely manner as delegated by licensed nursing staff.

  • Documents patient care and other assignments according to department guidelines.

  • Recognizes and reports changes in patient condition to licensed staff.

  • Assists with admission, transfer and discharge as directed by licensed staff.

  • Communicates patient/family information to health care team members to assist with individualizing the patient plan of care.

  • Practices universal precautions/isolation techniques according to hospital policy.

  1. Safety
  • Recognizes unsafe and emergency situations and reacts appropriately.

  • Assists with maintaining a clean, safe, and orderly patient/department environment.

  • Transports patients as per ACH policy maintaining safe supervision at all times.

  1. Support Services
  • Ensures an appropriate level of forms, supplies, and equipment as indicated by availability to staff.

  • Maintains patient chart and prepares for medical records Dept. according to established guidelines.

  • Acts as a courier between ancillary departments as needed to meet daily unit/department requirements.

  • Demonstrates competency in using the computer system.

  • Answers telephone/call lights promptly using appropriate communication skills to screen, record, and route calls/messages to appropriate personnel/department.

  • Responds appropriately to patient/family requests.

  1. Professional Performance
  • Learns and practices cost effective use of supplies.

  • Utilizes available communication tools to remain informed.

  • Completes appropriate continuing education related to current practice area and role responsibilities.

EDUCATION REQUIREMENTS

  • Required - High school diploma or general education degree (GED)

EXPERIENCE REQUIREMENTS

  • Required - 1 years total experience required, which includes 1 year of PCT, CNA, or Medical Assistant in a healthcare setting, OR current ACH employee with clinical experience, OR successful completion of 1 semester of healthcare curriculum experience

CERTIFICATION / LICENSE / REGISTRY REQUIREMENTS

  • Preferred - Certified Nursing Assistant (CNA)

SKILL REQUIREMENTS

  • Required - Mental/Reasoning Requirements:- reading - simple- writing - simple- basic math skills.

  • Required - Basic computer skills.

Arkansas Children’s (https://www.archildrens.org/about-us) is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.

Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action.

Arkansas Children’s Hospital has received Magnet Status (https://www.archildrens.org/about-us/magnet-recognition) from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report (https://www.archildrens.org/about-us/awards-and-recognition) for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.

For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.

Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest (https://www.archildrens.org/locations/arkansas-childrens-nw) provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

“Arkansas Children’s is a place of hope and comfort for children and parents. When you are at children’s, you are part of an elite team united with a common goal of saving children and making their lives better.” Michael – Business Operations Manager

“Arkansas Children’s Hospital is a prestigious institution that cares for children.” Linda – Information Systems Analyst

“We are an organization of care, love, and hope while we champion children.” Angela – Parking and Fleet Coordinator

“Care, love, and hope for children!” Kathy – Administrative Assistant

“When I think of my time here at Arkansas Children’s Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!” Nick – Supply Assistant

Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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