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French Tech Advisor for Ecolab - Lisbon, Portugal

Req ID#: 77316

Lisboa, Portugal, PT

Job Description:

Come and work with us.

Do you want to provide technical support for a global leader company?

Are you French native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in sunny and happy Lisbon ?

So we have the perfect opportunity for you!

Your future project: join our French Customer Support team.

Ecolab is a global leader in water, hygiene, and energy technology that protect people and vital resources by providing solutions, data-driven insights and personalized service to achieve sustainability goals.

As a customer service specialist in this project, your daily responsibilities will include:

• Being the 1st line of helpdesk support for all Ecolab employees, helping them with their day to day technical issues requests

• Solve with precision and efficiency emerging issues that employees may face in a proactive way

• Build meaningful relationship, answering employees questions in a courteous, friendly, and empathy way

• Meet and exceed our service quality goals, compliance regulations and productivity targets

• Create amazing experience that people value and we are proud of

• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of French (C2)

• Advanced level of English (at least C1) both verbal and written

• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

• Analytical and problem solving skills with strong attention to detail

• Desire to learn and advance, be a curious investigator and problem solver

• High-speed internet access and appropriate conditions for remote work

• Must hold EU citizenship or valid work permit for Portugal

• Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits.

• Signing bonus

• Relocation package

• Competitive wages

• Paid professional training

• Employee discounts

• Private healthcare & dental insurance (after six months of employment)

• Growth opportunities through various development programs

• Fun and engaging company-wide initiatives, including our EverBetter wellness program

• Job stability

• Life-long skills and experience

• Excellent work culture

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Apply today!

Job Segment: Help Desk, Information Technology, Technical Support, Technology, Customer Service